Job Summary

In the role of Partnership Enablement Associate & Internal Account Manager role, you will be in a unique “dual” role at RBC Clear. This role will have accountability
• to assist the Partnership Enablement Lead with the ensuring that internal partnerships solutions are documented, communicated, and implemented and approved prior to client onboarding, and
• to provide ongoing exceptional service to clients

Job Description

What is the Opportunity?

In the role of Partnership Enablement Associate & Internal Account Manager role, you will be in a unique “dual” role at RBC Clear. This role will have accountability

to assist the Partnership Enablement Lead with the ensuring that internal partnerships solutions are documented, communicated, and implemented and approved prior to client onboarding, andto provide ongoing exceptional service to clients

What will you do?

Partnership Enablement:

Assist Partnership Enablement Lead with developing and implementing new and creative approaches/ solutions for clients in the pipeline, including coordinating and preparing for client meetings, process documentation, business case development, etcAssist with structuring, negotiating, and partnering across the RBC Clear teams and partners to ensure alignment with proposed client solution, product offerings and pricing,Assist with deal pipeline for new partnerships, including executive presentations, client status reports, etcMaintains effective relationships and routines within RBC Clear, clients and various RBC partners

Account Manager (internal clients):

Reporting to the Sr. Account Manager, you’ll work with a multi-disciplinary team involving training, communication and support to onboard new internal clients, and ensure that the needs of existing customers are metBuilding a trusting and engaging day-to-day relationship with the client, including using critical thinking skills when addressing/ answering client inquiriesResponsible to support internal clients on a daily basis (i.e.: Client inquiries, daily ACH-related client inquiries and confirmations, DOL activities, other client operational activities as needed)

Strategic Initiatives

Provide ongoing support to the partnership enablement and/or AM team, regarding process execution alongside the creation, execution, and updating of procedure documentsPlan, run, and provide detailed documentation for both internal RBC Clear team meetings and client meetingsAssist with internal testing for new RBC Clear products to be rolled out

What do you need to succeed?

Requirements

Must haves

Bachelor’s Degree with a focus in Business, Economics, Finance, Mathematics or related field with minimum 2 years relevant experiences in the financial services industryExcellent analytical and communication skillsExceptional interpersonal skills for building trust and coordinating complex projects while managing multiple priorities is an absolute essential.Out of the box thinker (or think on your feet thinker) that can come up with alternative solution to remove roadblocks effectivelyMust be results driven, able to work on multiple tasks and thrive in a fast paced environment.Strong knowledge of MS Office applications: PowerPoint, Excel, Outlook Email TemplatesAbility to work as a team, collaborate effectively and take the lead when needed

Nice to have

Intermediate knowledge of cash managementGenuine interest in capital markets, finance and bankingProficient with Salesforce, Asana, and a thirst to learn new technology/applications

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to building close relationships with clients

Job Skills

Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-21

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.