This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to elevate relationships and drive satisfaction for top partners? As a Partner Support Manager at Spectrum, you’ll champion business excellence by managing key accounts, collaborating across teams and delivering exceptional support. This role lets you shape the partner experience while advancing impactful solutions for our clients.

How You’ll Make an Impact

Build and maintain strong relationships with master agent and VAR partnersCollaborate with sales, technical teams, order management and other internal groups to ensure seamless account management and partner satisfactionFacilitate strategic business planning sessions and deliver comprehensive business reviews alongside partner Sales ManagersManage order flow, project management, installations and changes to meet partner needs and expectationsResolve complex issues and escalations by researching solutions and coordinating across multiple teamsDevelop and distribute reporting, review processes and procedures and conduct partner training sessionsGuide internal teams in identifying and addressing issues that affect partner accounts

Working Conditions

Office environment

What You’ll Bring to Spectrum

Required Qualifications

Education

Bachelor’s degree or equivalent

Experience

3+ years of related sales or sales support experience

Skills

Ability to read, write, speak and understand EnglishProficiency in Microsoft Office and SalesforceCapable of delivering presentations to large groups and engaging with customers internally and externallyProven record of building strong working relationshipsSelf-directed with ability to handle multiple tasks efficiently and effectively

Preferred Qualifications

Experience

Account management experience, preferably within the telecommunications industry
SCH315 2026-71325 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $70,900.00 and $182,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13533 Business Unit: Spectrum Business1 Zip Code: 10010

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.