Partner Resource Operations (HR) business partner senior – Starbucks Technology
Starbucks
**Now Brewing – Passionate Business Partners! #tobeapartner**
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
A **PRO business partner senior** contributes to Starbucks' success by leading talent and organizational priorities that drive engagement, build capability and fuel business growth. You are a strategic business partner and advocate. You assist in the effective delivery of Partner Resources (HR) products and services to Starbucks Technology partners across an aligned business unit as well as across the technology enterprise. We take pride in all our partners modeling and acting in accordance with the Starbucks mission and values, and as a PRO business partner sr, you will be a leader in this space.
Starbucks Technology is a value‑driven growth engine, not a cost center. We are growing our algorithm to radically simplify the technology ecosystem through modernizing and modularizing foundations, restructuring our resource model, and accelerating our responsible innovation through AI.
**_As a PRO business partner senior ,_** **_you will…_**
**Professional Expertise**
+ Identifies opportunities and creates team performance strategy by assessing team dynamics; builds team capability, consults on strategies to build high-performing teams
+ Enables talent effectiveness by coaching leaders and professionals using growth mindset principles and partners with leaders, including senior leaders, to address performance concerns with urgency
+ Leads the successful implementation of all PRO-related programs, initiatives and priorities
+ Partners with COEs in a feedback loop to identify and review organizational opportunities to implement and improve culture, health, and engagement within teams
**Business Acumen & Problem Solving**
+ Assesses team needs and analyzes relevant qualitative and quantitative data and insights to provide recommendations for strategic alignment within teams that drive partner engagement and retention, and align to business strategies and initiatives
+ Acts as an up-to-date HR expert to influence leaders, guide teams, and reduce risk
+ Routinely gains insights and feedback through shoulder-to-shoulder work through venues such as skip levels, team meetings and roundtables, and appropriately addresses opportunities with immediacy
**Prioritizing & Planning**
+ Develops and leads a holistic talent plan so leaders have a clear talent plan focused on talent management, succession planning, building and developing talent, and identifying strategies for closing capability gap. Facilitates talent discussions that will elevate the capability of partners
+ Forecasts talent supply/demand, identifies workforce trends that may impact org health, and develops solutions to achieve talent plans
+ Leads leadership team effectiveness consultation, assessment, diagnosis and appropriately implements team performance interventions
+ Partners in the design, implementation and change management of organizational structures that support business strategy and growth
**Collaboration & Communication**
+ Is an approachable, unbiased resource for all levels and facilitates two-way dialogue
+ Ensures appropriate escalation, decision making, partner care, and risk mitigation related to partner care, crisis management, partner relations and labor relation matters
+ Leads change and works with leaders to build their capability to drive broad behavioral shifts using change tools and resources
+ Partners with leaders to build capability in implementing PRO initiative
+ Connect/mentor with other PRO partners or COEs who are looking to grow their skills in how to become PRO business partners.
**_We’d love to hear from people with:_**
+ 6 years of human resource experience including supporting senior leadership
+ 3+ years human resource experience in a large, matrixed high-paced, technology organization.
+ Education - Bachelor’s Degree focused on human resources and/or business administration. PHR/SPHR or equivalent is a plus.
+ Experience in dealing with ambiguous situations and challenges each and every day in a fast-moving, fast-paced environment
+ Flexibility to meet the demands of supporting global partners around the world
+ Willingness to seek to understand cultural nuances in other countries to drive the business forward
+ Ability to connect quickly with all levels of leaders and influence positive outcomes that drive results
+ Ability to work independently and make confident decisions without all needed and necessary information
+ Experience leveraging existing resources to create new and improved processes and systems to support new unique business units
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com) .
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week.
**Join us and inspire with every cup. Apply today!**
_Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._
_Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _applicantaccommodation@starbucks.com_ _or 1(888) 611-2258._
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