Overview When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. About This Opportunity We are looking for a seasoned Senior Account Manager to join our enterprise Partner Account Management team! As a Partner Account Manager III, you will be responsible for developing account relationships/strategic partners, managing initial and ongoing account launches, maximizing opportunities to expand distribution of retail and B2B physical and digital gift card products, recommend additional account product offerings, engage accounts in promotional opportunities and maintain a consistent account revenue stream, and more. Your key focus will be to maintain, retain, and grow an owned book of business as well as support the overall business priorities in a fast paced and evolving environment. Above and beyond the raw skills, we’re looking for people with a few key traits: Resourceful Problem Solver – We are innovators at solving problems every day we walk through the door. It’s exciting. It’s challenging. And at the end of the day it’s extremely rewarding to be able to make an impact. Loves a bit of chaos – Let’s be honest…as the industry leading marketer, distributor and technology innovator of stored-value gift and prepaid products and growing exponentially, we move fast. With this growth, you have the ability to be creative, implement solutions, and take the initiative to be a part of the solution on a larger scale. A high EQ – Being nice really does matter! We’re a fintech company and created an industry that actually helps people in the payment space and are looking for others who want to do the same. Collaboration – We value teamwork and a collaborative spirit. Our Third Party Account Management department is made up of high performing individuals working as a team to achieve a common goal. Responsibilities Cultivate relationships with the gift card business partners through frequent contact and follow-up to ensure all needs are being met Establish and maximize business potential for InComm and our gift card business partners, in both the retail and digital space Grow account revenue through product expansion, promotional marketing and other strategic initiatives Analyze sales, identify trends, as well as forecast and manage inventory Develop and present strategic business reviews Advance strategic InComm initiatives while supporting goals of our gift card partners and our distribution customers Collaborate and cultivate relationships with key internal teams such as marketing, sales and operations Serve as a subject matter expert in assigned area of the business Assist Manager with any assigned job responsibilities Other duties as assigned Qualifications 5+ years of relevant experience preferred Bachelor’s Degree in related field preferred Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint Ability to forecast, monitor, and manage inventory Ability to communicate and work effectively across various internal organizations in support of account initiatives Ability to act as the lead point of contact for any and all matters specific to your accounts, including operational tasks Ability to listen attentively, respond effectively and resolve account issues in a timely manner Ability to organize and prioritize workload throughout multiple accounts and meet deadlines Excellent relationship management skills Proven ability to grow account revenue through activities such as product expansion, promotional opportunities or program implementations Experience analyzing sales reports and identifying trends Proven ability to create and implement strategic plans Excellent presentation and negotiation skills Must be driven to identify and exceed customer needs and expectations Proven ability to work independently as well as in a team environment Detail oriented and outstanding organizational skills Comfortable learning new technology/product lines in a highly innovative environment Requires less supervision on strategic initiatives Must be able to apply a significant understanding of InComm systems and policies Other Tasks and Responsibilities as assigned 10% Travel Requirement InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program Tier II #LI-Remote #LI-SO1