Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

—

MAIN JOB OBJECTIVE

To achieve personal and store sales goals, and to develop lasting client relationships. To provide staff supervision and guidance, complying with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.

ESSENTIAL JOB RESPONSIBILITIES

SALES GENERATION

personal and store sales goalsdevelop personal sales techniques and assist in the development of associates sales techniques to maximize saleselevated levels of sales and service to maximize sales performancemaintain an in-depth knowledge of the merchandiseclosing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfactionall sales related policies and procedures are maintaineda keen interest in the fashion industry and market trends

CUSTOMER SERVICE

encourage staff to provide the highest level of customer servicemaintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client booksresolve all client problems and complaints quickly and effectively, ensuring client satisfactionassist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)

OPERATIONS

  assist the  store  manager  in  areas  of  risk  management,  physical  security,  store  cash  controls,  and  inventory managementtraining of sales staff in all areas of appropriate register usage and maintenanceproperly execute all management register functionsoversee operations in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperworkassist in all inventories

MERCHANDISING/VISUAL

ensure selling floor is neat, organized, stocked and reflects the correct visual image at all timesimplementation and maintenance of all merchandising/ visual directivesensure deliveries are properly processed in a timely manneraddress all product concerns in a timely mannermanage inventory needs to support the business goal

HUMAN RESOURCES

image and grooming standards are professional and reflective of the brand image, at all timesadhere to work schedule, inclusive of time and attendanceassist in follow-up for all training programs and seminars

WORK EXPERIENCE

Minimum 2 years specialty retail experience.

—

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at CapriDiversityandInclusion@CapriHoldings.com.