Company Description

Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.

In the United States, the world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.

Job Description

Troubleshooting operational issues

Educating global users on Part and CAD Readiness – EDP processes and systems

Improving systems through benchmarking and studying current practices

Working closely with engineering functions and ICT partners to ensure project deliverables are met

Participating in business requirements gathering sessions, documenting requirements, and supporting development work with ICT partners

Monitoring and testing IT solutions before implementation to ensure business requirements are met

Assisting with project communication

Writing and maintaining user documentation and serving as a point of contact for Part and CAD Readiness process issues

Writing and maintaining training documentation for Part and CAD Readiness – EDP

Planning training sessions to educate users on effective tool usage

Risk management: Identifying risks (e.g., outdated contents, enhancements) and planning mitigations

Issue escalation and reporting: Identifying blockers and escalating appropriately

Creating timelines for tool enhancements and content updates

Communications & Working Relationships:

Self-starter with a passion for innovation

Comfortable working in a global setting

Experienced in documenting business and system requirements

Demonstrated ability to lead a cross-functional team toward a common solution

Performance Indicators:

Training schedule adherence

Tracking through Power BI dashboards

Customer support effectiveness

Qualifications

Qualifications, Experience & Skills:

Bachelor’s degree in Science (Preferred in Engineering)

2–5 years of experience in Engineering

Tool experience with PLM Enovia, Teamcenter Active Workspace Client

Ability to collaborate effectively with cross-functional teams across geographies

Other Skill Areas:

Aptitude for understanding IT system design, data structures, and data security, especially in Teamcenter Active Workspace Client

Familiarity with NX/Teamcenter Release process

Knowledge of MS 365/Teams, Word, Excel, PowerPoint, Power BI, Access, SharePoint, Qlik Suite (advantageous)

Competencies, Core Values & Behaviours:

Excellent relationship-building skills

Ability to productively manage change

Clear, concise, and accurate communication skills (verbal and written in English)

Strong presentation skills

Ability to work independently

Additional Information

All your information will be kept confidential according to EEO guidelines.