Why us
Nestled in the majestic Rocky Mountains in Estes Park, Colorado, The Stanley Hotel is a landmark of timeless elegance, known for its historic charm, panoramic views, and a legacy that has inspired artists, writers, and adventurers for over a century. From its famed role in American pop culture to its status as a luxury mountain retreat, The Stanley offers guests an unforgettable blend of grandeur and mystery. We're looking for someone who can bring creativity, operational excellence, and a passion for storytelling.
Estes Park is more than a scenic getaway—it's the gateway to Rocky Mountain National Park, offering year-round outdoor adventure, wildlife encounters, and a vibrant arts and culture scene. Working at The Stanley means embracing the spirit of exploration and hospitality in a setting unlike any other.
At Sage Hospitality Group, we aim to “make the ordinary extraordinary,” and The Stanley Hotel is no exception. As Assistant General Manager, you’ll shape experiences that reflect the rich history and bold future of this remarkable destination. Join us, and help write the next chapter in The Stanley’s enduring legacy.
Job OverviewUnder general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.
Responsibilities Meet and greet all guests in all forms of transportation arriving at the hotel.Assist guests.Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.Assist Doorman in escorting guests and luggage into the lobby for registration.Explain parking procedures and fees.Give proper directions to registration area for check-in.Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.Drive vehicles in a safe and efficient manner.Give general directions and information.Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.Professionalism and courtesy are to be extended at all times to guests, associates and vendors.Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.OTHER RESPONSIBILITIES
All other duties as assigned, requested or deemed necessary by management. QualificationsEducation/Formal Training
High School diploma or equivalent
Experience
None
Knowledge/Skills
Must have general knowledge of basic customer service skills and be fluent in oral and written English.Must have knowledge of local establishments, businesses and the surrounding community in general.Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to see objects and people up close and at a distance.Must be able to grasp handles, carry bundles and lift packages.Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.
Environment
Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.
BenefitsBenefits
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company’s 401(k) program with employer matching
Employee Assistance Program
Tuition Reimbursement
Salary USD $21.00 - USD $21.00 /Hr. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed We want to connect with you TODAY! As we work to fully resume Sage’s operations, we want to connect with the best and brightest talent out there – YOU! Please click here to learn more about opportunities with Sage and provide your information so we can be in touch. Application FAQsSoftware Powered by iCIMS
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