JOB TITLE:

Paralegal, Veterinary Operations - Mars Veterinary Health

LOCATION & SCHEDULE:

Support Office - Vancouver, Full time

COMPENSATION:

$36.81 - $57.51

 

As  part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

 

This role requires associates to work out of a MVH North America hub location – Vancouver, WA | Santa Monica, CA

Why This Role Matters:

The Paralegal, Veterinary Operations supports our legal function’s regional Veterinary Operations Center of Excellence & Deployment (CoE&D) with North American business units including Banfield, BluePearl, and VCA. This role will provide regulatory and operational legal support to veterinary hospital operations across multiple jurisdictions in North America. 

The Paralegal will assist with legal research, litigation management as needed, document preparation, regulatory filings, contracts, and compliance tracking. The Paralegal, Veterinary Operations has experience supporting legal work in a healthcare, veterinary, or regulatory setting, and enjoys working collaboratively in a dynamic, fast-paced environment that prioritizes animal care, medical excellence, and legal compliance.

You Will:

Support the Senior Counsel and broader legal team on legal and regulatory issues affecting veterinary hospitals and clinical operations. Conduct legal and regulatory research on veterinary practice acts, licensure rules, controlled substances compliance (DEA, Health Canada), and other clinical regulations across U.S. states and Canadian provinces. Track and maintain regulatory requirements for veterinary licensure, facility registrations, controlled substance certificates, and other compliance obligations. Prepare, review, and maintain memoranda, guidance documents, SOPs, and regulatory filings under attorney supervision. Assist in managing and responding to state/provincial veterinary board inquiries, audits, or investigations. Support legal intake processes, triaging field and corporate requests and routing them appropriately. Assist in preparing materials for internal legal education sessions, including slide decks and compliance toolkits. Maintain internal databases, calendars, and documentation related to hospital compliance activities, board matters, and legal inquiries. Collaborate with Compliance, Clinical, Risk, and Field Operations teams to support issue resolution, documentation, and project tracking. Contribute to knowledge management initiatives by organizing legal guidance materials and maintaining an internal legal resource library. Live and exemplify the Five Principles of Mars, Inc. within self and team. Other job duties as assigned. 

Your Experience Should Include:

Bachelor’s degree or Paralegal certificate preferred5 years of paralegal or legal assistant experience, preferably in a healthcare, veterinary, regulatory, or multi-unit environment. Familiarity with veterinary regulatory frameworks, or willingness to learn (e.g., AVMA guidelines, DEA rules, VCPR requirements, provincial veterinary acts). Strong legal research and writing skills with the ability to translate complex regulatory issues into practical summaries. Excellent organizational and time management skills with a high degree of attention to detail. Ability to manage multiple priorities and deadlines in a fast-paced, remote-friendly legal environment. Proficiency with Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint, Excel); experience with legal operations platforms a plus. Preferred: Experience supporting hospital operations, clinical compliance, or regulatory law in the veterinary or healthcare sector. Preferred: Familiarity with DEA licensing, controlled substances, or state/provincial veterinary boards. 

Salary Range: $33.46 – $60.13/hour

Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.

 

Does this sound like you? Want to join an organization that values Quality, Efficiency, Responsibility, Mutuality, and Freedom? Apply today to be considered and join us to advance our mission to create A BETTER WORLD FOR PETS.

What We Offer You: 

Competitive salary with paid time off & holidays so you can spend time with the people you love.

Medical, dental, and vision insurance for you and your loved ones.

Fertility and family-building assistance.

Paid Parental leave.

Practice Paid Basic Life Insurance.

Practice Paid Short- and Long-Term Disability.

Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.

Commuter Benefits.

Legal Plan.

Health Savings Account & Flexible Spending Account.

Mental health support and resources.

Paid Volunteering.

Optimum Wellness Plans® for up to three pets.

Continuing Education allowance & MED hours for eligible positions.

Student Debt Relief (for full-time DVMs).

A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.

Special Working Considerations:

Ability to work at a computer for long periods of time.

Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.

The noise level in the work environment is normally moderate.

Environment where pets are present.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.