At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Market Access **Job Sub** **Function:** Health Economics Market Access **Job Category:** Professional **All Job Posting Locations:** Taipei City, Taiwan **Job Description:** Key Responsibilities: + **Guidance and Support:** + Provide expert guidance to Franchise and Product Managers regarding the Patient Access Program (PAP) concept document and SOP. + Assist in training and educating teams on PAP issue handling and resolution processes to ensure smooth operation. + **Vendor Performance Oversight:** + Oversee the performance and efficacy of PAP vendors, ensuring they meet established service levels and deliverables. + Develop and maintain monthly reporting templates to track key performance indicators, including: + Number of applications received + Number of complimentary injections or boxes delivered to each hospital + Request and analyze monthly written reports and statistical updates on program status from vendors. + **Stakeholder Engagement:** + Facilitate regular check-in meetings with the PAP Committee and/or smaller working groups to discuss program progress, challenges, and strategies for improvement. + **SOP Ownership and Auditing:** + Act as the PAP Standard Operating Procedure (SOP) owner and overall process owner, ensuring that the SOP is updated and adhered to. + Serve as the primary point of contact during audits related to the PAP, ensuring that all necessary documentation and evidence are readily available and compliant with internal standards. + **Cross-Functional Collaboration:** + Collaborate with various cross-functional teams, including Compliance, Legal, and Marketing, to ensure that all aspects of the PAP are compliant with regulatory standards. + **Continuous Improvement for access solutions:** + Identify opportunities for program improvement and recommend changes to enhance the effectiveness and efficiency of the PAP and also create different access solutions. Qualifications: + Education: Bachelor’s degree in Healthcare related field. Master’s degree preferred. + Core skills: Strong analytical, leadership, and communication skills. + Experience: Project management and vendor management experience preferred **Required Skills:** **Preferred Skills:** Budget Management, Business Behavior, Business Savvy, Coaching, Customer Intelligence, Data Analysis, Go-to-Market Strategies, Health Economics, Health Intelligence, Innovation, Market Knowledge, Market Opportunity Assessment, Market Research, Market Savvy, Performance Measurement, Pricing Strategies, Problem Solving, Product Knowledge, Relationship Building