Job Description Insight Global is looking for an PAM Analyst to support one of our enterprise clients on their Privileged Access Management team. This role will focus on maintaining and enhancing the organization’s PAM solutions, with a preference for experience in CyberArk Vault. The ideal candidate will also have a solid understanding of IT service management practices, particularly in incident and change management processes. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Provision and deprovision privileged accounts in the PAM solution. Collaborate with stakeholders to gather privileged accounts Perform reporting and analysis of Privileged Account Inventory (PAI) data to drive onboarding into the PAM solution. Document and run IAM procedures related to PAM activities such as password compliance and ID checkout processes. Lead PAM-related User Acceptance Testing (UAT) and Production Implementation Verification (PIV). Generate regular and ad-hoc reports from the PAM solution (e.g., PAM inventory, account checkouts, compliance status). Manage incidents and issues for in-scope systems in agreed-upon working hours. Looking for 6-7+ years of experience • Certifications in ITIL, CyberArk, or related technologies  • Experience supporting identity and access management (IAM) systems or security operations  • Familiarity with ticketing tools such as ServiceNow or Jira