Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Job Title: P2P Analyst I - Indirect Procurement
Job Code: FNC.APAY.P04
Band Level: 4
Job Track: Professional
Location: Manila, Philippines
Direct Reports: No
Position Summary:
Indirect Procurement function is part of Global Business Services Procure to Payment (P2P). This position is responsible for resolving all assigned incoming cases quickly and accurately, demonstrating broad knowledge of the end-to-end process with extreme focus on customer service and end user experience for creation and maintenance of Indirect Purchase Orders in the Supply Connect system (Coupa).
This role is predominantly analytical, requires specialized training and involves the frequent exercise of discretion and judgment. Knowledge is generally acquired through an extended course of study and/or specialization through accumulated years of work experience, in accounting, finance or procurement. In this role the individual also applies professional knowledge to synthesize information and draw conclusions. This role also provides support to the Team Lead on daily tasks.
Main Responsibilities
Completes assigned Requisitions / Purchase Orders and priorities using policies, data and resources; collaborating with managers, co-workers, internal clients and others involved in the processes.Resolve complex issues by conducting detailed investigations and addressing customer concerns with the appropriate teams or leaders.Contributes to quality control by reviewing documentation for accuracy and compliance with policies and procedures, adheres to legal and regulatory requirements to ensure compliance; Notifies management of quality issues or concerns by identifying data trends and system and process issues, and communicating to stakeholders.Collaborate with partners to ensure smooth communication and involvement throughout the process.Supports the internal and external audit process, maintaining controls of complete and correct operating procedures, as well as providing the requested information.Support Supervisor / Team Lead to achieve the Goals of the team.Seek opportunities to optimize and continuously improve the procurement processes to improve efficiency and effectiveness.Act as Subject Matter Expert of the Indirect Procurement Team.Perform ad hoc tasks as requiredBasic Requirements
4+ years of experience in Procurement as BuyerShared Service Centers experience is desirable.Proficiency in English: B2+ English Level.MS Office: Word, Power Point, Outlook - Excel intermediate/AdvancedERPs experience (Oracle, SAP, JD Edwards, Mainframe) and familiarity with Coupa software, Service Now and other financial tools is desirable.Competencies
Exhibits Strong IntegrityPut the customer first.Own your results.Find a better way every day.