Company Description

Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Africa, Asia, Indian Ocean, Europe and the Middle East.

Job Description

To lead the People & Culture and Learning function for the lodge, ensuring strategic alignment of P&C/Learning initiatives with business goals. This role oversees all aspects of team member experience — from recruitment to development — and ensures a safe, compliant, and inspiring work environment. It’s about building a values-led culture, enabling growth, and ensuring an exceptional team member experience across every touchpoint.

Key Responsibilities

Develop and implement comprehensive People & Culture strategies that align with organizational objectives and foster a high-performance culture.Oversee the entire employee lifecycle, including recruitment, onboarding, performance management, and retention initiatives.Ensure compliance with all relevant labor laws, regulations, and company policies.Manage employee relations, addressing concerns and conflicts in a timely and professional manner.Implement and oversee workplace safety protocols to maintain a secure work environment.Conduct regular analysis of P&C metrics and provide data-driven insights to inform strategic decision-making.Collaborate with senior leadership to drive organizational change and cultural transformation initiatives.Manage the P&C/Learning budget effectively, ensuring optimal resource allocation and ROI.Design and execute learning and development programs to enhance employee skills and support career progression.Deliver orientation, compliance, skills, leadership, and brand-based training sessions.Stay abreast of industry trends and best practices in P&C and learning & development to continuously improve departmental processes and outcomes.Oversee staff accommodation operations including cleanliness, upkeep, safety, and allocation.Ensure staff restaurant meals meet nutrition, quality, and hygiene standards.Monitor and manage staff transport schedules and safety standards.

Qualifications

Degree in Human Resources Management or related field

5+ years in a People & Culture role, preferably in hospitality or remote/lodge environments

Proven experience in Learning & Development and organizational development an added advantage

Strong understanding of  Zambian labor law, compliance, and employee wellbeing

Exceptional interpersonal, leadership, and communication skills

Passion for people, culture, learning — and making a real difference

Familiarity with HRIS systems and people analytics is advantageous

Must be a member of ZIHRM

Additional Information

Key Attributes

Strategically MindedPeople & Customer Centric Hands-On & Operational Organized & Detail-OrientedProactive & Solution-Oriented

Include 3 traceable referees on your CV with valid mobile numbers and email addresses.