**Overnight Help Desk Technician (Hybrid – Augusta, ME)** **Pay:** $23–$25/hour **Schedule:** Sunday–Thursday | 11:30PM–8:00AM **Work Arrangement:** Hybrid (onsite every other Wednesday in Augusta, ME) **Looking for a consistent overnight schedule with great pay and minimal onsite time?** Join a government IT support team as an Overnight Help Desk Technician. You'll play a vital role in monitoring and maintaining critical systems that serve your community—all while working a steady, hybrid schedule. **Important Note: Act fast… Applications accepted through July 10** **th** **.** **What makes this job stand out:** + Competitive pay with assignment anticipated to last 1-year + An opportunity to support systems that directly impact your community + Work with a stable and respected government organization + Enjoy a consistent overnight schedule + A hybrid setup with minimal in-office time + Build your skills in IT operations and gain experience with enterprise-level tools **What You’ll Do:** + Provide frontline help desk and desktop support via phone and ticketing system (50%) + Monitor applications and systems, including mainframe tools, and report issues per SOPs (40%) + Analyze operations, troubleshoot errors, and escalate as needed (10%) + Handle after-hours calls, ensuring smooth operations of critical infrastructure + Remote into user systems to resolve issues and track all interactions in an internet-based system (Assyst) + Log and report hardware issues on IBM systems and monitor job completion codes + Stay informed on pending and completed system changes and RFCs **What We’re Looking For:** + Strong customer service skills and experience in help desk or desktop support roles + Familiarity with system monitoring tools and technical troubleshooting + Ability to work independently on overnight shifts + Intermediate knowledge of Windows 10, Microsoft Office 365, and PC/laptop hardware + **Preferred but not required:** Experience working with mainframe applications or systems **We welcome candidates with solid technical support experience who are open to learning new systems. If you're dependable, detail-oriented, and comfortable with overnight hours, we want to hear from you. Apply now using any of the options below.** Apply Online: See Below Call/Text “HYBRID IT” to 207-622-1535 Email: augusta.me@manpower.com Job ID: 5741492 \#PACEME ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.