Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Costa d'Este Beach Resort & Spa is a luxury resort located in Vero Beach, Florida. The resort's rooms and suites are spacious and luxuriously appointed, with many offering stunning views of the ocean or the pool. Costa d'Este Beach Resort & Spa is the perfect place to relax and rejuvenate on Florida's beautiful Treasure Coast. The resort's stunning location, luxurious accommodations, and endless amenities make it a popular destination for couples, families, and groups of friends. Overview The Overnight Guest Service Agent is responsible for the safety and security of guests and employees, tending to guest service request, and ensuring that the property is secure. This includes supporting other department activities to help assure the highest levels of guest and employee service. This is an overnight position. Qualifications Duties and Responsibilities: Must be able to work 11pm - 7am (Sunday Night & Monday Night) Upon arrival, the Overnight GSA shall clock into work, according to the scheduled time of their shift. When relieving the Guest Service Agent/Engineer on duty, ensure that all necessary equipment is present: Keys, radio, pass on outlining events that are important to the oncoming shift. Possible hazards or safety reminders, and any unfinished work. Perform various Patrols and Perimeter Checks of designated areas at designated times, performing the functions of the SOP which is not all inclusive of duties that may arise. Below is an example of duties, but not all inclusive, of things to be done and to observe while patrolling: a. Note any loud music b. Lighting that is out c. Pick-up in Room Delivery Trays, (IRD Trays) outside guestrooms d. Pick-up Breakfast vouchers e. Remove any garbage in hallways f. Ensure that ladder going to roof has preventative grating and locks in place g. Be aware of spills, hallway blockages and housekeeping carts h. Prepare cabana umbrellas prior to departure. Compensation Range The compensation for this position is $16.50/Hr. - $17.00/Hr. based on qualifications and experience.