**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** As a User Experience Designer, you will focus on creating seamless, engaging experiences by designing the underlying structure and information flow for products, services, and systems. Your work will involve applying human-centered design principles to optimize interactions and define UX goals based on research findings. Your primary responsibilities will include: * Design the user experience architecture, including functions, information, and interactions, to create a seamless and engaging experience for users. * Develop navigation pathways and content organization strategies to ensure intuitive and user-friendly interactions. * Apply human factors knowledge, such as Hick's Law and Fitt's Law, to optimize interactions and improve the overall user experience. * Consider user context variations, such as culture, environment, and activity, to design experiences that meet the needs of diverse users. * Integrate technological, operational, and functional constraints into human-centered opportunities to deliver effective and feasible solutions. **Required technical and professional expertise** * Minimum of 3 years experience with the principles of accessible design, including ADA Section 508 compliance as well as vendor VPAT management and review. * Knowledge of human factors best practices, including principles such as Hick's Law and Fitt's Law usability heuristics and best practices. * Understanding of developing navigation pathways and content organization strategies to ensure intuitive and user-friendly interactions. * Familiarity with considering user context variations, such as culture, environment, and activity, to design experiences that meet the needs of diverse users. * Exposure to design tools such as Figma, Mural, Adobe Creative Cloud, 508 Accessibility testing software such as ANDI and JAWS. Security Clearance Must be able to obtain and maintain a DoD Secret Security Clearance **Preferred technical and professional experience** * Familiarity with interaction design principles and patterns that promote intuitive and user-friendly interactions, including those related to navigation, information architecture, and visual design. * Understanding of accessibility guidelines and standards that ensure designed experiences are usable by people with disabilities, including those related to color contrast, typography, and navigation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.