Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors. **JOB RESPONSIBILITIES** + Convert Company provided leads into sales. + Maintain a network of customers from Company provided leads. + Builds and maintains a network of sources from which to identify new sales leads. + Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. + Demonstrates the functions and utility of products or services to customers based on their needs. + Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. + Daily use of SalesForce or applicable CRM system. + Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home. + Report daily, weekly, monthly sales and appointments to Sales Manager + Comply with industry compliance during the entire sales process + Other responsibilities as assigned. **MINIMUM** **Requirements** **Education** + High school diploma or Equivalent **Certification/License** + Appropriate Funeral Director License in Specific States Only + First 30 days of employment complete PAA Curriculum Certification Dignity University **Experience** + 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required) + 1-2 years of industry experience (preferred but not required) + 3-5 years in transferable experience **Knowledge, Skills and Abilities** + Exceptional level of professionalism + Strong telephone, interpersonal and communications skills + High level of compassion and integrity + Strong “one call/visit close” ability + Must be able to multi task, set priorities and manage appointments + Experience with in-home and/or seminar based sales preferred + Proficient computer skills required, with experience working on a tablet preferred + Independent, self-reliant, and self-motivated + Excellent Customer Service Skills. + Conveys information clearly and concisely in written and spoken communication + Resolves problems and provides solutions to customers in a timely manner + Time management and organizational skills + Entry level Microsoft Office Suite (Word, Excel, Outlook) + Reliable transportation + Own a Cellphone **Work CONDITIONS** When considering the work hours associated with this job, the following factors may apply: **Work Environment** + Work indoors and outdoors during all seasons and weather conditions + Limited amount of local and/or multiple location traveling + Traveling to customer’s homes and local Business + Business casual attire is required when in contact with customers. **Work Postures** + Frequent, continuous periods of time standing + Sitting continuously for many hours per day + May required climbing stairs to access buildings frequently **Physical Demands** + Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage + Move, push and pull up to 25 lbs. + Driving to and from appointments **Work Hours** + This outside sales position may require varied work hours depending on customer needs. + Travel locally with the distance varying depending on the market. Postal Code: 32217 Category (Portal Searching): Sales Job Location: US-FL - Jacksonville Job Profile ID: N00118 Time Type: Full time Location Name: Neptune Society