Troon Golf
We’re looking for enthusiastic individuals to join our team as Outside Services Associates at Orchard Valley Golf Course. If you love the outdoors and thrive in a customer-focused environment, this could be the perfect role for you!
Compensation: $15.00 - $16.22 per hour
Description
These team members guide players to the first tee at their scheduled times and provide friendly, knowledgeable service throughout the golf experience. In addition, they will help with the golf cart fleet, supporting the driving range, and upholding the resort’s high standards of service and presentation.
Qualifications, Knowledge, and Skills:
Valid driver’s license required (if operating golf carts or range equipment)
Strong work ethic, dependable, and team-oriented
Friendly personality with a passion for working with the public
Organized and able to perform well in a fast-paced environment
Excellent communication and interpersonal skills
Guest service mindset with strong customer orientation
Ability to enforce course policies, rules, and etiquette with professionalism
Ability to follow written and verbal instructions
Safe and proper use of equipment and tools
Knowledge of the game of golf preferred, but not required
Key Responsibilities:
Always maintain a professional and polished appearance
Greeting members/guests warmly and assist with check-in process
Directs start of play when necessary
Provide scorecards, pencils, and course information as needed
Guide players to the first tee and communicate course policies, conditions, and pace-of-play expectations
Correspond pace of play to player assistance, to help slower groups, and promote a smooth flow on the course
Communicate updates to Golf Shop staff regarding pace of play or course activity
Support golf tournaments and group play coordination
Deliver exceptional customer service, answer questions, and provide directions or assistance
Ensure members/guests are following course rules and golf etiquette
Prepare, stage, clean, and maintain the golf cart fleet
Keep the cart barn and range area clean, organized, and well-stocked
Collaborate with Golf Shop and Golf Operations staff to deliver seamless guest experience
Communicate guest feedback or complaints to Golf Operations leadership
Perform additional duties as assigned by supervisors or management
Why Join Us?
This is a great opportunity to work in a dynamic, outdoor environment while interacting with a fun and diverse clientele. If you’re passionate about customer service and enjoy working in a team, we’d love to hear from you!