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Outpatient Clinic Supervisor

Monday-Friday 8am-5-pm

GENERAL DUTIES

​Works with the leadership in implementing policies and procedures established by the hospital. Takes initiative in establishing practice operational procedures to ensure timely access of patients to doctors. Handles patient/parents' complaints.

Selects, trains, orients and assigns staff. Works with leader(s) to resolve operational and personnel issues. Supervises employees working in front office and nursing functions. Performs probation and annual performance reviews for all employees. Prepares timecards for office staff and verifies employees are entitled to any sick/vacation time taken.

Supervises daily close for the practice ensuring that receipts balance with deposit. Ensures that enterprise cash drawer closing report is completed as required. Ensures that a bank deposit is made as per required frequency. Ensures newborn cards are sent to CBO billing. Maintains the petty cash fund.

Works with the leader(s) in the development of the practice annual personnel/capital/expense budgets. Completes all capital purchase requests, purchase requisitions, check requests, travel/education requests and travel reimbursement form and submits for approval as needed.

Maintains physician office, vacation schedules and updates templates in the EMR. Coordinates schedule coverage in event of last-minute changes. Prepares monthly office schedules coordinating employees’ vacation days and half-days to ensure office coverage. Ensures that physicians' licensure is current.

Responsible for ordering all office supplies, medical supplies, vaccines and equipment. Ensures that all packing slips are scanned and emailed to receiving. Responsible for vaccine management and reconciled in appropriate tool as well as vaccine ordering through the same.

EDUCATION/EXPERIENCE QUALIFICATIONS

High School Diploma/GED or equivalent and 2 years of experience.  

LICENSES AND CERTIFICATIONS

Basic Life Support Health Care Provider - American Heart Association

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to perform multiple tasks simultaneously.Knowledge of insurance plans.Communication and guest relations.Ability to supervise employees effectively.Analytical skills.Computer skills.Administrative office machines.

REPORTING RELATIONSHIPS

Does this position formally supervise employees? Yes

WORK SHIFT:

Days (United States of America)

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras

Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion.  Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do

You are welcome here. 

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

 

Simple things make the difference. 

1.    To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 

2.    To ensure quality care and service, we may use information on your application to verify your previous employment and background.  

3.    To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 

4.    To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.