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The role is responsible for overseeing the daily operations of the hotel's Thai restaurant, ensuring exceptional guest experiences, outstanding service standards, and strong financial performance. This role leads and motivates the outlet team to deliver authentic Thai hospitality while maintaining the highest levels of quality, efficiency, and operational excellence in line with the hotel's brand standards. The Thai Outlet Manager is also responsible for driving revenue, controlling costs, enhancing guest satisfaction, and working closely with the culinary team to create memorable dining experiences that strengthen the outlet's reputation and profitability.Main Duties:Manage all restaurant operations to ensure efficient and profitable performanceDeliver exceptional guest service and maintain high customer satisfactionLead, motivate and develop restaurant management and service teamsDevelop staffing plans, schedules and workforce requirementsMonitor sales performance, budgets, beverage cost, labor/operation cost and profitability,Ensure compliance with company policies, food safety, hygieneReview operational performance and implement continuous improvementsMonitor inventory, purchasing and cost control measures.Oversee cash management, revenue reconciliation and financial reportingHandle guest complaints and ensure effective service recoveryCoordinate with other departmentsSupport marketing initiatives, promotions, and business development activitiesConduct regular staff training and performance evaluationsEnsure proper maintenance of restaurant facilities and equipmentPerform other duties assigned by Management.

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The role is responsible for overseeing the daily operations of the hotel's Thai restaurant, ensuring exceptional guest experiences, outstanding service standards, and strong financial performance. This role leads and motivates the outlet team to deliver authentic Thai hospitality while maintaining the highest levels of quality, efficiency, and operational excellence in line with the hotel's brand standards. The Thai Outlet Manager is also responsible for driving revenue, controlling costs, enhancing guest satisfaction, and working closely with the culinary team to create memorable dining experiences that strengthen the outlet's reputation and profitability.Main Duties:Manage all restaurant operations to ensure efficient and profitable performanceDeliver exceptional guest service and maintain high customer satisfactionLead, motivate and develop restaurant management and service teamsDevelop staffing plans, schedules and workforce requirementsMonitor sales performance, budgets, beverage cost, labor/operation cost and profitability,Ensure compliance with company policies, food safety, hygieneReview operational performance and implement continuous improvementsMonitor inventory, purchasing and cost control measures.Oversee cash management, revenue reconciliation and financial reportingHandle guest complaints and ensure effective service recoveryCoordinate with other departmentsSupport marketing initiatives, promotions, and business development activitiesConduct regular staff training and performance evaluationsEnsure proper maintenance of restaurant facilities and equipmentPerform other duties assigned by Management.Diploma in Hospitality ManagementMinimum 6–8 years of restaurant experienceMinimum 2 years in a management rolePre-Opening Experience is a plusStrong knowledge of restaurant financial management and cost controlExcellent leadership, coaching, and team development skillsStrong customer service and problem-solving abilitiesKnowledge of food safety, hygiene, and operational complianceExcellent communication, planning, and organizational skills.Diploma in Hospitality ManagementMinimum 6–8 years of restaurant experienceMinimum 2 years in a management rolePre-Opening Experience is a plusStrong knowledge of restaurant financial management and cost controlExcellent leadership, coaching, and team development skillsStrong customer service and problem-solving abilitiesKnowledge of food safety, hygiene, and operational complianceExcellent communication, planning, and organizational skills.