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The Outlet Manager is responsible for leading the day-to-day operations of NOÉPE, a vibrant dining destination offering innovative beverages and a distinctive culinary experience inspired by Nikkei and New England cuisines. This role ensures exceptional guest experiences through personalized service, operational excellence, and adherence to the highest luxury hospitality standards. The Outlet Manager will lead, develop, and inspire the restaurant team while driving revenue growth, maximizing profitability, maintaining quality standards, and fostering a dynamic dining atmosphere that reflects the unique identity and positioning of NOÉPE.Main Duties:Manage all restaurant operations to ensure efficient and profitable performanceDeliver exceptional guest service and maintain high customer satisfactionLead, motivate and develop restaurant management and service teamsDevelop staffing plans, schedules and workforce requirementsMonitor sales performance, budgets, beverage cost, labor/operation cost and profitability,Ensure compliance with company policies, food safety, hygieneReview operational performance and implement continuous improvementsMonitor inventory, purchasing and cost control measures.Oversee cash management, revenue reconciliation and financial reportingHandle guest complaints and ensure effective service recoveryCoordinate with other departmentsSupport marketing initiatives, promotions, and business development activitiesConduct regular staff training and performance evaluationsEnsure proper maintenance of restaurant facilities and equipmentPerform other duties assigned by Management.

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The Outlet Manager is responsible for leading the day-to-day operations of NOÉPE, a vibrant dining destination offering innovative beverages and a distinctive culinary experience inspired by Nikkei and New England cuisines. This role ensures exceptional guest experiences through personalized service, operational excellence, and adherence to the highest luxury hospitality standards. The Outlet Manager will lead, develop, and inspire the restaurant team while driving revenue growth, maximizing profitability, maintaining quality standards, and fostering a dynamic dining atmosphere that reflects the unique identity and positioning of NOÉPE.Main Duties:Manage all restaurant operations to ensure efficient and profitable performanceDeliver exceptional guest service and maintain high customer satisfactionLead, motivate and develop restaurant management and service teamsDevelop staffing plans, schedules and workforce requirementsMonitor sales performance, budgets, beverage cost, labor/operation cost and profitability,Ensure compliance with company policies, food safety, hygieneReview operational performance and implement continuous improvementsMonitor inventory, purchasing and cost control measures.Oversee cash management, revenue reconciliation and financial reportingHandle guest complaints and ensure effective service recoveryCoordinate with other departmentsSupport marketing initiatives, promotions, and business development activitiesConduct regular staff training and performance evaluationsEnsure proper maintenance of restaurant facilities and equipmentPerform other duties assigned by Management.Diploma in Hospitality ManagementMinimum 6–8 years of restaurant experienceMinimum 2 years in a management rolePre-Opening Experience is a plusStrong knowledge of restaurant financial management and cost controlExcellent leadership, coaching, and team development skillsStrong customer service and problem-solving abilitiesKnowledge of food safety, hygiene, and operational complianceExcellent communication, planning, and organizational skills.Diploma in Hospitality ManagementMinimum 6–8 years of restaurant experienceMinimum 2 years in a management rolePre-Opening Experience is a plusStrong knowledge of restaurant financial management and cost controlExcellent leadership, coaching, and team development skillsStrong customer service and problem-solving abilitiesKnowledge of food safety, hygiene, and operational complianceExcellent communication, planning, and organizational skills.