Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Anantara
employees always find new ways to look after the business, their guests, and their colleagues.
Within this, the key responsibilities for this position are:

To ensure a professional and profitable operation within the framework of the HotelWith the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training programTo achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditureTo accurately forecast business demands to ensure efficient staffing & food productionTo be responsible for all accounting and billing procedures in the outletsTo work with hotel management to develop & execute plans and actions for the marketing of the outlet. To be aware of all Anantara Guest Incentive programs and actively promote and support these.To ensure the efficient scheduling of Management & Associates in the outlet, and to be responsible for the accurate supervision of the associate time control system.To be responsible for the execution of all Associate reviews and appraisals in a professional and timely mannerTo be responsible for maintaining outlet safety and sanitation standards at all timesTo be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.Promote positive inter-departmental relations through candid communication and cooperationTo work closely with the Banqueting department to support all requested functions

 

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QualificationsBachelor's degree in Hospitality Management, Business Administration, or related fieldMinimum 3 years of experience in outlet managementStrong leadership skills with the ability to motivate and develop staffExcellent communication and interpersonal skillsExperience in menu planning, pricing strategies, and inventory controlStrong problem-solving and conflict resolution abilitiesFood Safety CertificationKnowledge of UAE food safety regulations and labor lawsFamiliarity with Middle Eastern and international cuisinesAbility to work flexible hours, including evenings, weekends, and holidays