DHL is the world’s leading logistics group. We are present in 50 different countries/territories where we employ over 180,000 employees. By joining DHL Supply Chain you are joining a company that offers limitless opportunities to grow. We're proud of our supportive work environment where employees are given the tools and training they need to learn, grow and succeed. Driving employee engagement, productivity and retention across the globe. We pride ourselves on promoting a workplace where people come first.
\nJob Overview\nThe Outbound Supervisor is responsible for managing all outbound logistics operations, ensuring that orders are processed, packed, and shipped efficiently and accurately. This role involves coordinating with various teams, maintaining inventory accuracy, and ensuring compliance with safety and operational standards.
\nKey Responsibilities\n\n\nSupervision of Outbound Operations:
\n\nOversee the picking, packing, and shipping of outbound orders to ensure timely delivery to customers.\nMonitor the workflow and productivity of the outbound team to meet shipping deadlines.\n\n\n\nTeam Leadership:
\n\nManage and lead the outbound team, including training, scheduling, and performance evaluations.\nFoster a positive work environment that encourages teamwork and high performance.\n\n\n\nInventory Management:
\n\nEnsure accurate inventory levels for outbound shipments and oversee inventory control processes.\nConduct regular audits of outbound inventory to ensure accuracy and compliance.\n\n\n\nCoordination with Carriers and Customers:
\n\nCommunicate with shipping carriers and customers to coordinate delivery schedules and resolve any shipping issues.\nEnsure that all necessary documentation for outbound shipments is complete and accurate.\n\n\n\nSafety and Compliance:
\n\nEnsure compliance with safety regulations and company policies during the shipping process.\nPromote a culture of safety within the outbound team and conduct safety training as needed.\n\n\n\nProcess Improvement:
\n\nIdentify opportunities for improving outbound processes and workflows to enhance efficiency and reduce costs.\nImplement best practices and standard operating procedures for outbound operations.\n\n\n\nReporting and Documentation:
\n\nPrepare reports on outbound operations, including shipping metrics, inventory levels, and team performance.\nMaintain accurate records of all outbound transactions and activities.\n\n\n