We are recruiting a new Outbound Call Agent with native level of Spanish and proficient working with databases and office.
If you want to play a key role in a multicultural, dynamic and committed team this could be the role for you!
Essential Functions:
Initiates calls to pharmacies using a prepared selling strategy.Promotes pharmacy participation in syndicated, on-going panels as recommended.Initiates follow-up calls with panels to achieve maximum rate of return, following prescribed script. Receives and processes all incoming calls from panel, responding to some routine questions and referring non-routine questions to manager.Prepares and mails hardcopy data collection documents to assigned panelCollects information from panel and ensures quality meets basic requirements.Qualifications:
High School Diploma or equivalent ReqOne (1) years exposure to medical products and/or doctor’s offices Pref.Good communication skills.Ability to follow established procedures to resolve routine matters.We invite you to join IQVIA™
IQVIA™ is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
IQVIA™ is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status“.
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.