Description Do you excel at building relationships, meeting goals, and providing exceptional customer service? We are seeking a results-driven Outbound Call Center Representative to join our team. In this role, you will engage in meaningful conversations with customers or prospects, promote products or services, and contribute to overall company growth. If you thrive in a fast-paced environment with a strong focus on communication, this could be the perfect opportunity for you! Overview: Do you excel at building relationships, meeting goals, and providing exceptional customer service? We are seeking a results-driven Outbound Call Center Representative to join our team. In this role, you will engage in meaningful conversations with customers or prospects, promote products or services, and contribute to overall company growth. If you thrive in a fast-paced environment with a strong focus on communication, this could be the perfect opportunity for you! Key Responsibilities: + Outbound Calls: Make a high volume of outbound calls to existing or potential customers, qualified leads, or prospects as assigned + Customer Engagement: Effectively introduce and promote company products or services while identifying customer needs and preferences + Sales and Lead Generation: Achieve daily, weekly, and monthly performance targets for lead generation, or customer retention. This includes tracking calls, conversions, and follow-up statuses in company systems + Relationship Building: Establish rapport with customers by demonstrating active listening, empathy, and professionalism during every interaction. + Data Entry: Accurately document call outcomes, customer preferences, and any other relevant details in the CRM system + Problem-Solving: Handle objections and resolve customer inquiries or escalations by offering solutions or directing them to the appropriate team. Requirements Qualifications: + Education: High School Diploma or GED required; Bachelor’s Degree is a plus. + Experience: Proven experience in a call center, sales, or telemarketing role preferred. + Skills: + Excellent verbal and written communication skills. + Strong multitasking and organizational skills. + Proficient with CRM systems such as Salesforce.com or similar tools (preferred but not required). + Ability to work in a target-driven environment and meet or exceed set KPIs. + Personality Traits: Results-oriented, proactive, and a positive team player with strong interpersonal skills. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .