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At Otis, we move billions of people every day. How? Through our talented Team of more than 72,000 employees who are passionate about what we do and what’s next.

From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!

We are currently seeking a OU Business Partner for the IBAME (Iberia, Africa & Meadle East) region to be based in our central offices in Madrid.

This full-time role involves both the lead for supply chain matters within the OU, as well as undertaking non-catalogue local procurement (when not managed by Global / EMEA Sourcing Teams). Works with (dotted line) the part time Supply Chain Country Business Partners in the associated Countries.

Functions:

1. Provide single point of contact in the OU for all supply chain topics, including but not limited to savings plan and LE, payment term initiatives, and other supply chain initiatives. Working closely with OU and Country leadership to understand the needs of the Customer and ensure this is delivered to expectations. Typical responsibilities:

Stakeholder engagement & support

Local Meetings / Feedback / Change Management

OU / country feedback into category teams

Savings plan & alignment with Local Finance / Leadership

Pay term country analysis & tasks

Works Council support

Managing local requests for support via “Service Now” tool

2. Lead non-catalog sourcing in the OU, ensuring prompt sourcing, technical support, and competitive procurement of non-catalog items driving control and savings. 

Local RFQs

Local Supplier performance - Goods delivery , OTD, KPIs, analysis and issues analysis for review meetings

PR to PO tasks, Local supplier onboarding requests

Signing contracts locally / Loading local agreed contracts on servers

Supplier orders, renewals analysis, compare invoice to order

Local Country Contracts & local agreements (with Legal support, local language)

Supplier relationship meetings (local language)

3. Support EMEA and Global Category Sourcing Teams (Field & Indirect) regarding EMEA wide agreements and opportunities. Collaborate with sourcing teams to convert non-catalog purchases into the standard catalogs. 

4. Follow non-catalog standard work processes and ensure compliance; working to establish cost-saving opportunities, capitalizing on SCM strategic initiatives (ie centralization, catalogs, etc), identifying opportunities to transition local spend to catalog (with goal of 80% cataloged). 

5. Track and monitor FRS non-catalog KPIs and report a monthly OU scorecard. Identify root causes and implement corrective actions for KPI target misses. Ensure regular communication and feedback from key internal stakeholders are considered.  Assist with FRS / Catalogue testing, deployment, change management, and training. 

6. Lead the OU centralised support request platform “Service Now” , directing requests to the correct EMEA/Global Category Lead / directly managing the local request, as required.
7. Provide leadership and oversight on the GBS resources within the OU, who manage Source to Pay, including monitoring KPIs, supporting escalations, further tactical resource requirements.

Requirements:

MBA/MA/MS degree with 1+ years of experience; BA/BS degree with 5+ years of experience 

Proven ability to lead and manage a group of buyers to achieve quality, cost, and service level targets; Set challenging goals with clear expectations, offering feedback and coaching to support the team in achieving them. 

Proven ability to work across teams, communicating clearly to align objectives and taking initiative in serving stakeholders. 

Ability to take ownership of challenges, accurately defining problems and reprioritizing as needed to reach overall objectives. 

Experience with Global JDE & associated systems (K2), Microsoft products: Excel, PowerPoint, Access, Forms 

Ability to work with various cross-functional groups, including Field Operations (Sales, Supervisors, Project Managers), Engineering,  and Supplier Quality to ensure business goals are met 

Must be able to work in and fully support a Team environment 

English C1, any other European languages would be a plus.

What can we offer?

The chance to work for an industry leading company and a global brand.

Growth opportunities in a multinational environment.

Competitive compensation package.

Permanet contract

Base: Madrid

Apply today to join us and build what's next!

#BestPlaceToWork

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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