**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** As a Process Innovation Professional: Lead to Cash, you will lead organizations through complex transactions related to the Lead to Cash process, utilizing expertise that spans multiple departments. Your comprehensive skill set and in-depth industry knowledge will enable you to drive process innovation and implement leading-edge solutions tailored to clients' tactical and strategic requirements. Your primary responsibilities will include: • Lead Process Innovation Initiatives: Develop and implement process improvements across multiple departments, including Marketing, Sales, Product Development, Delivery, Finance, and Supply Chain, to enhance overall efficiency and effectiveness. • Manage Client Solutions: Leverage business operations, process management, and compliance skills to design and deliver tailored solutions that meet clients' specific needs and requirements. • Drive Business Growth: Utilize expertise in sales management, price quote, customer service, project management, order management, and revenue management to identify opportunities for growth and improvement. • Collaborate with Stakeholders: Work closely with various stakeholders to ensure seamless process integration and effective solution implementation. • Optimize Process Best Practices: Apply knowledge of process best practices and tools to continuously improve and refine the Lead to Cash process. **Required technical and professional expertise** • Multiple Department Expertise: Experience working across various departments, including Marketing, Sales, Product Development, Delivery, Finance, and Supply Chain, with a deep understanding of their interdependencies and workflows. • Process Management Skills: Experience with business operations, process management, and compliance, including the ability to design, implement, and manage process improvements. • Sales and Revenue Management: Experience in sales management, price quote, customer service, project management, order management, and revenue management, with a focus on driving business growth and improvement. • Industry Knowledge: Experience in the application of process best practices and tools, with a comprehensive understanding of industry-specific requirements and trends. • Solution Implementation: Experience in designing and delivering tailored solutions that meet clients' specific needs and requirements, leveraging expertise in process innovation and improvement. **Preferred technical and professional experience** • Deep Industry Knowledge: Experience with industry-specific requirements and trends, including the application of process best practices and tools. A comprehensive understanding of the industry, enabling the development of tailored solutions that meet clients' specific needs and requirements. • Advanced Process Management: Experience in managing complex transactions and developing process improvements across multiple departments, including Marketing, Sales, Product Development, Delivery, Finance, and Supply Chain. • Business Operations Expertise: Experience working with business operations, process management, and compliance, including the ability to design, implement, and manage process improvements that drive business growth and improvement. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.