OTC Collections and Disputes Analyst with German
Warner Bros. Discovery
**_Welcome to Warner Bros. Discovery… the stuff dreams are made of._**
**Who We Are…**
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
**Your New Role...**
As an OTC Collections and Disputes Analyst, you will manage a portfolio of customers to reduce overdue accounts receivable, unapplied cash, and improve overall cash collection and flow. You’ll collaborate closely with Sales and Billing teams to ensure timely invoicing, dispute resolution, and payment processing.
**What’s in it for you?**
+ Contract of employment
+ Hybrid work model, flexible working hours
+ Benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan, Employee Referral Program
+ Free access to the HBO Max platform
+ Work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema
+ Training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club – the opportunity to develop your interests in thematic employee groups, online meetings with experts
+ CSR activities: volunteering, ecological and social initiatives
+ Access to parking spaces
**Your Role Accountabilities…**
+ Contact customers to collect outstanding debt via calls and emails
+ Issue and monitor reminders (automatic and manual)
+ Perform AR reconciliations and resolve unapplied payments
+ Support Cash Application Team with missing remittance advice
+ Escalate overdue accounts when needed
+ Report on collections activity and AR status
**Qualifications & Experience…**
+ Fluent English and German (minimum B2 level)
+ Bachelor’s degree in accounting, finance or related field preferred
+ Proven experience in Accounts Receivables or Collections
+ Strong knowledge of AR and dispute management processes
+ Excellent communication and problem-solving skills
+ Proficiency in Microsoft Office
**\#LI-Hybrid**
Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.
**How We Get Things Done…**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page (https://careers.wbd.com/global/en/accessibility) for instructions to submit your request.
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