Orthodontic Financial Coordinator (Insurance & Billing) - Freelance, Remote
Magic One
Orthodontic Financial Coordinator (Insurance & Billing) - Freelance, Remote
Description\nAbout the Client
A high-touch, multi-location orthodontic practice in the greater Los Angeles area serving kids, teens, and adults with braces, aligners, and complementary aesthetic treatments. The team prioritizes five-star service, clear communication, and a balanced, people-first culture. They combine modern technology with a warm, community-focused approach to deliver personalized, confidence-boosting care.
Why does this role exist?This role exists to ensure patients have a clear, accurate understanding of their financial responsibilities while the practice receives timely, compliant reimbursement. The coordinator will verify benefits, submit and follow up on claims, post payments precisely, and maintain accurate ledgers—reducing denials and days in A/R. By owning end-to-end orthodontic insurance and billing workflows during business hours, this role enhances the patient experience and keeps revenue-cycle operations running smoothly.
The Impact you’ll makeInsurance Verification & Coordination\nVerify orthodontic benefits (lifetime ortho maximums, waiting periods, frequencies, limitations) and document coverage details.\nObtain pre-treatment estimates/authorizations as needed and confirm financial eligibility prior to treatment start.\nCommunicate coverage and out-of-pocket estimates to patients and internal teams.\n\n
Claims, Billing & Follow-up\n\nPrepare and submit clean orthodontic claims with correct coding and required documentation.\nTrack claim status, resolve rejections, manage appeals, and coordinate secondary insurance when applicable.\nEnsure compliance with payer rules and documentation standards.
\n\nPayment Posting & Ledger Management\nPost insurance and patient payments, EOBs, and adjustments accurately and on time.\nReconcile patient ledgers, identify discrepancies, and process refunds/credit balances per policy.\nProduce daily/weekly deposit and reconciliation summaries.\n\n
Patient Financial Counseling\n\nExplain treatment fees, payment plans, and insurance benefits in clear, empathetic terms.\nSet up and maintain payment plans and auto-pay; escalate sensitive situations appropriately.\nProvide transparent cost breakdowns before treatment and at key milestones.\n\n
Cross-Functional Collaboration & Reporting\n\nCoordinate with clinical and administrative teams to align financial information with treatment plans.\nMaintain complete, compliant documentation in the practice management software.\nGenerate AR/claims aging reports and recommend process improvements to reduce denials and delays.\n
Skills, Knowledge and ExpertiseRequired:\n2+ years as a dental/orthodontic financial or billing coordinator handling verification, claims, and payment posting.\nDeep working knowledge of orthodontic insurance processes (benefit breakdowns, lifetime ortho maximums, EOBs, denials/appeals).\nProficiency with dental/orthodontic practice management software and financial ledgers.\nProven ability to counsel patients on fees and payment plans with professionalism and clarity.\nStrong compliance mindset with meticulous documentation habits (HIPAA and payer documentation standards).\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\nTechnical: Orthodontic benefit verification; EOB interpretation; accurate posting and ledger reconciliation; claim submission and appeals; familiarity with CDT orthodontic codes and modifiers; AR and aging management; Excel/Google Sheets for reconciliations and reporting.\nSoft skills: Empathetic, confident communicator; high attention to detail; integrity and discretion; organized and deadline-driven; proactive problem-solver who follows through; patient-focused and collaborative.\nYou should apply if...\nYou thrive in a patient-first orthodontic setting and enjoy owning the insurance-to-cash lifecycle with precision.\nYou bring calm, clarity, and empathy to financial conversations and can translate complex insurance details into plain language.\nYou are accountable, resourceful, and improvement-oriented—comfortable collaborating with clinical and admin teams while working independently.\nYou value trust, confidentiality, and consistency, and you’re motivated by helping patients feel confident about their treatment and costs.\n\nWhat to expect...
\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\n40 hours per week\n8:00am–5:00pm Pacific Time\nCompensation:\n$7 per hour\nNo benefits package included\n
Benefits
Department: Support & Leadership
Employment Type: Full Time
Location: Global+
Reporting To: Client via Magic
Compensation: $7.00 / hour
Description\nAbout the Client
A high-touch, multi-location orthodontic practice in the greater Los Angeles area serving kids, teens, and adults with braces, aligners, and complementary aesthetic treatments. The team prioritizes five-star service, clear communication, and a balanced, people-first culture. They combine modern technology with a warm, community-focused approach to deliver personalized, confidence-boosting care.
Why does this role exist?This role exists to ensure patients have a clear, accurate understanding of their financial responsibilities while the practice receives timely, compliant reimbursement. The coordinator will verify benefits, submit and follow up on claims, post payments precisely, and maintain accurate ledgers—reducing denials and days in A/R. By owning end-to-end orthodontic insurance and billing workflows during business hours, this role enhances the patient experience and keeps revenue-cycle operations running smoothly.
The Impact you’ll makeInsurance Verification & Coordination\nVerify orthodontic benefits (lifetime ortho maximums, waiting periods, frequencies, limitations) and document coverage details.\nObtain pre-treatment estimates/authorizations as needed and confirm financial eligibility prior to treatment start.\nCommunicate coverage and out-of-pocket estimates to patients and internal teams.\n\n
Claims, Billing & Follow-up\n\nPrepare and submit clean orthodontic claims with correct coding and required documentation.\nTrack claim status, resolve rejections, manage appeals, and coordinate secondary insurance when applicable.\nEnsure compliance with payer rules and documentation standards.
\n\nPayment Posting & Ledger Management\nPost insurance and patient payments, EOBs, and adjustments accurately and on time.\nReconcile patient ledgers, identify discrepancies, and process refunds/credit balances per policy.\nProduce daily/weekly deposit and reconciliation summaries.\n\n
Patient Financial Counseling\n\nExplain treatment fees, payment plans, and insurance benefits in clear, empathetic terms.\nSet up and maintain payment plans and auto-pay; escalate sensitive situations appropriately.\nProvide transparent cost breakdowns before treatment and at key milestones.\n\n
Cross-Functional Collaboration & Reporting\n\nCoordinate with clinical and administrative teams to align financial information with treatment plans.\nMaintain complete, compliant documentation in the practice management software.\nGenerate AR/claims aging reports and recommend process improvements to reduce denials and delays.\n
Skills, Knowledge and ExpertiseRequired:\n2+ years as a dental/orthodontic financial or billing coordinator handling verification, claims, and payment posting.\nDeep working knowledge of orthodontic insurance processes (benefit breakdowns, lifetime ortho maximums, EOBs, denials/appeals).\nProficiency with dental/orthodontic practice management software and financial ledgers.\nProven ability to counsel patients on fees and payment plans with professionalism and clarity.\nStrong compliance mindset with meticulous documentation habits (HIPAA and payer documentation standards).\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\nTechnical: Orthodontic benefit verification; EOB interpretation; accurate posting and ledger reconciliation; claim submission and appeals; familiarity with CDT orthodontic codes and modifiers; AR and aging management; Excel/Google Sheets for reconciliations and reporting.\nSoft skills: Empathetic, confident communicator; high attention to detail; integrity and discretion; organized and deadline-driven; proactive problem-solver who follows through; patient-focused and collaborative.\nYou should apply if...\nYou thrive in a patient-first orthodontic setting and enjoy owning the insurance-to-cash lifecycle with precision.\nYou bring calm, clarity, and empathy to financial conversations and can translate complex insurance details into plain language.\nYou are accountable, resourceful, and improvement-oriented—comfortable collaborating with clinical and admin teams while working independently.\nYou value trust, confidentiality, and consistency, and you’re motivated by helping patients feel confident about their treatment and costs.\n\nWhat to expect...
\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\n40 hours per week\n8:00am–5:00pm Pacific Time\nCompensation:\n$7 per hour\nNo benefits package included\n
Benefits
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