ORS TECHNICAL SPECIALIST
Louisiana Department of State Civil Service
ORS TECHNICAL SPECIALIST
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ORS TECHNICAL SPECIALIST
Salary
$3,831.00 - $7,518.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
ORSTS-212393-08282025
Department
LWC Workforce Support & Training
Division
Office of Unemployment Insurance Administration
Opening Date
08/29/2025
Closing Date
9/3/2025 11:59 PM Central
+ Description
+ Benefits
+ Questions
About this Job
ORS Technical Specialist
Office of Unemployment Insurance
Division: UI Integration
Location: Baton Rouge, La
Announcement: ORSTS-212393-082825CM
The Louisiana Workforce Commission (LWC) is seeking anORS Technical Specialistto join the Office of Unemployment Insurance. This position utilizes detailed knowledge of the LWC Unemployment Insurance Program to design, test, and assist in the implementation of automated system changes.
Office of Unemployment Insurance Administration (OUIA) Overview:
OUIA oversees Louisiana’s Unemployment Insurance (UI) program, which provides temporary financial assistance to eligible workers who are unemployed through no fault of their own. The office manages the full UI lifecycle, including employer tax collection, benefit claims processing, fraud prevention, and appeals.
Minimum Qualifications
Six years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services; OR
Six years of full-time experience in any field plus three years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services; OR
A bachelor’s degree plus three years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services; OR
An advanced degree in any field or a Juris Doctorate plus two years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere.
Job Duties and Other Information
Job Duties:
+ Project Management: Utilize project management (PM) skills to manage all projects. This activity will include the utilization of appropriate PM software, assigning tasks, deadlines, resource allocations, identifying responsible parties, and tracking all activities.
+ Subject Matter Expert (SME): Independently performs process analysis encompassing subject matter expertise to translate business requirements into system change deployments and/or business process changes. Documents system defects and recommends/initiates corrective action.
+ Knowledge Base: Obtains and maintains a detailed knowledge of all federal and state policies and regulations that relate to the UI program.
+ User Acceptance Testing (UAT): Creates formal written test plans to capture all conditions necessary to test all aspects of requirements identified in the BRD. The incumbent may conduct actual testing.
+ Design of automated system changes: Identifies, captures, and documents all business and functional requirements associated with a needed automated system change enhancement.
Position-Specific Details:
Appointment Type:This position may be filled as either a Probational or a Job Appointment (open to all qualified applicants); a Promotion (open to all statewide classified and agency-wide permanent status employees); or by Detail to Special Duty. Current permanent status, classified employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.
How To Apply:
No Civil Service test scoreor assessment is required to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
All applicants selected for employment must submit to drug screening and a background check.
For further information about this vacancy, contact:
Connie Muse
cmuse2@lwc.la.gov
The Louisiana Workforce Commission is an equal employment opportunity employer and SAMEagency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
+ New Year's Day
+ Martin Luther King, Jr. Day,
+ Mardi Gras,
+ Good Friday,
+ Memorial Day,
+ Independence Day,
+ Labor Day,
+ Veteran's Day,
+ Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system
+ Teacher's Retirement System of Louisiana (www.trsl.org),
+ Louisiana School Employees Retirement System (www.lsers.net), among others
01
Describe your experience composing business requirements documents.
02
Do you have any knowledge of Unemployment Insurance?
+ Yes
+ No
03
Please select how you qualify for this position.
+ Six years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services.
+ Six years of full-time experience in any field plus three years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services.
+ A bachelor’s degree plus three years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services.
+ An advanced degree in any field or a Juris Doctorate plus two years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services.
+ None of the above.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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