Position Purpose:

Preferred candidates should reside in one of the following cities: Denver, CO, Salt Lake City, UT, San Francisco, CA, or Seattle, WA.

The Organized Retail Crime (ORC) Manager is responsible for leading and executing strategic loss prevention initiatives related to organized retail crime across multiple regions. This role provides critical investigative support and process oversight, managing high-risk cases, field operations, and cross-functional relationships to reduce shrink and protect company assets.

Key Responsibilities Include:

Conducting in-depth analysis of theft activity and organized crime trends

Leading field investigations, coordinating with internal AP teams and law enforcement (local, state, and federal)

Developing and executing strategic plans to address ORC-related shrink

Implementing process improvements and security protocols

Selecting, developing, and leading multiple direct reports across multiple regions

Required Qualifications:

7+ years of investigations experience in retail, law enforcement, or loss prevention

Excellent written and verbal communication skills

Ability to work flexible hours and travel (up to 20%)

Preferred Qualifications:

Supervisory experience in managing teams or investigative operations

Bachelor’s degree or equivalent professional experience

Strong working relationships with local, state, and federal law enforcement

Experience leading ORC or fencing investigations across multiple regions

Bachelor’s degree in Criminal Justice, Business, or a related field (Master’s preferred)

Additional Role Details:

Reports to the Sr. Manager of ORC Investigations

Manages a regional team with full accountability for hiring, coaching, and development

Comfortable indoor office and field work environments

The application window is anticipated to be closed on October 27th, 2025.