Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

 

Job Description

The Organizational Change Manager - Consulting Services is responsible for overseeing and driving the successful execution of organizational change management strategies across an organization. The OCM Lead/Change Manager will be a part of the Consulting Services team. This role involves leading and coordinating the change management team, guiding senior leadership, and ensuring that large-scale changes are effectively implemented with minimal disruption. The Organizational Change Manager will design, manage, execute and evaluate the change process to ensure smooth transitions, maximize employee adoption, and achieve organizational objectives.

Key Responsibilities:

Leadership and Organization Change Management Strategy DevelopmentOrganizational Change Management Planning and ExecutionStakeholder Management and EngagementCommunication Management and TrainingRisk and Resistance ManagementMeasurement and Evaluation of change management plans and change adoptionContinuous Improvement, and Team Development and Support

Work Environment:

Collaborative, fast-paced, and dynamic work culture.Opportunity to work in hybrid or remote or in office environments, depending on the organization’s structure and project requirements

QualificationsBachelor’s degree in business, organizational development, human resources, or a related field.Master’s degree is highly desirable.Certification in Change Management (e.g., Prosci, ACMP or equivalent)Proven experience (typically 5+ years) in organizational change management, organizational development, or project management, with at least 2-3 years in a leadership role.Extensive experience in leading large-scale organizational change initiativesStrong understanding of change management methodologies (e.g., Prosci, etc.) and their application in real-world scenariosExcellent communication, leadership, and interpersonal skills with the ability to engage and influence stakeholders at all levels.Strong project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.

 

Languages: All candidates Change Management candidates must be fluent in English and proficient in at least ONE of the following languages based on the region: Hindi, Spanish, German, Italian, French, Mandarin, Korean, Japanese (written and spoken proficiency is required).

Additional Information

All your information will be kept confidential according to EEO guidelines.