Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will manage order management and invoicing for a specific market.

How you will contribute

You will:

Capture, process and validate orders from customers using all means of transmission in an accurate and timely manner so we meet delivery processing schedules, minimum order quantities and vehicle types/sizesManage effective order fulfilment, taking account of availability checks, stock allocation rules and cross-functional alignment to balance supply constraints with delivery of service levelsManage the action invoicing processes and delivery of invoice accuracy based on correct price/quantity

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Strong customer service experience in CS&LExperience managing onsite and remote teamsCustomer orientation with a focus on delivering on customer KPIs (case fill rate, service levels, on time in full)Able to influence and drive cross-functional consensus on daily order fulfilment decision makingProcess management and planning skillsExcellent verbal and written communication skillsGood understanding of supply chain management, order to cash cycle, and commercial areas

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No Relocation support available

Business Unit Summary

Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Order Management (OTB)

Customer Service & Logistics