Job description / Role Job Type
Full Time Job Location
Abu Dhabi, UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Customer Service Company Industry
Travel, Hotel & Tourism Company description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Our commitment to diversity & inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What's in it for you Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. Job description To coordinate all service requirements addressed to Club Prive and ensure their immediate action, aiming for the highest possible guest satisfaction. To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. Works in close cooperation with the Kitchen and all other key service departments. Standard instructions of the immediate guest care, telephone manners, up-selling. Ensures that under no circumstances the telephones are unattended and practice impeccable telephone manners. Conducts a proper handover during shift change. Qualifications University degree or vocational in any field. Minimum of 1 year or more experience in a similar role or experience as a telephone operator / call center. Good computer skills. Excellent communication skills, telephone etiquette and up selling skills. Must be a Russian speaker and additional language will be a plus. Additional information Your team and working environment Rixos Premium Saadiyat Island is a unique resort where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf. At Accor, we are Heartists!

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island. Every day, we look for opportunities to engage in a personal and meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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