Order Specialist
World Wide Technology
**Why WWT?**
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
**Join us as a Order Specialist**
Responsibilities of this job consist of transactional, analytical and strategic work to support WWT's end-to-end Order Management Supply Chain function, including but not limited to the following:
+ Managing the entire lifecycle of a WWT Order from creation to final product delivery to the customer, which includes transactional inputs. This level of order management requires a deep level of system and supply chain understanding
+ Identifying and correcting transactional order issues
+ Managing execution and cross-functional accountability throughout WWT Supply Chain
+ Creating operational and customer-driven reporting utilizing business intelligence tools and communicating updates to customers
+ Taking a self-driven approach to solving problems and improving WWT’s order management processes and systems
+ Applying a continuous improvement mindset to enhance current processes
A successful candidate for this role would exhibit the following traits:
+ Enjoys tackling new challenges and seizing the opportunity to deliver results through hard work
+ Efficiently and effectively communicates information to promote collaboration and HPT
+ Able to convey ideas clearly and succinctly through written communication
+ Persistent and determined in the face of adversity
+ Effectively manages their time to deliver work efficiently
+ Always applies a customer service mindset and strives to deliver customer delight
+ Demonstrates effective prioritization skills in an environment with many competing demands
+ Applies superior critical thinking skills to identify solutions to difficult problems
Skills necessary to be successful in this role include the following:
**Core Functional / Technical Skills**
**Requirement**
Service Delivery Effectiveness
Measures and evaluates the effectiveness of service delivery to ensure that it meets desired standards and agreements.
Supporting
Operational Excellence
Identifies opportunities to improve efficiency while providing flawless transactions, services and products; manages monetary assets and other resources to optimize cost effectiveness.
Applying
Operational Planning
Forecasts market demand for the organization's products, partners with the business to plan for demand, and creates a full view of supply chain activities.
Supporting
Process Improvement
Continuously seeks new ways of working to make processes run smoother and faster.
Supporting
Systems Thinking
Takes a whole systems approach to analyze business issues and implements holistic solutions, ensuring that linkages between structure, people, process and technology are made.
Developing
Measurement/Evaluation
Measures and assesses customer and employee satisfaction and efficiency and effectiveness of programs through devising methods and procedures for collecting data (e.g., surveys, opinion polls, questionnaires, or evaluating existing data).
Supporting
**Additional Functional / Technical Skills**
**Requirement**
Data Analysis
Collects, analyzes and interprets data to reach conclusions and/or present insights and findings.
Applying
Materials Management
Demonstrates knowledge of the processes for ordering, shipping and warehousing materials to support production and satisfy demand.
Developing
International Importing & Exporting
Demonstrates knowledge of regulation relative to international importation and exportation (e.g., customs requirements, trade tariffs and duties, security regulations).
Developing
**Education**
+ Bachelor's degree required, preferably in business or supply chain related field
**Certifications**
+ N/A
**Work Experience**
+ 2-3 years of supply chain related experience, preferably in a complex manufacturing environment
**Specialized Knowledge, Skills, and Abilities**
+ Demonstrated ability to work independently on routine assignments
+ Ability to demonstrate a work ethic consistent with WWT's Core Values
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All.
\#LI-BL1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.
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