Job Title Order Entry Specialist Job Description The Order Entry Specialist is responsible for executing and assisting with the daily administrative and operational procedures for the customer service department. This role involves supporting authorized personnel in timely and accurate order entry, order confirmations with estimated shipping dates, and reviewing EDI orders. The specialist will also engage with customers through telephone, chat, and email to provide pre and post-sales support, aiming to maintain a high service rating. Responsibilities + Follow and assist with daily administrative and operating procedures for the customer service department. + Support authorized personnel in accurate order entry, confirmations, and EDI order reviews. + Engage with customers via telephone, chat, and email, ensuring high service ratings. + Provide order status updates, shipping information, and shipment tracking upon request. + Authorize return goods using the approved procedures and manage restocking fees. + Enter commercial and hospitality job purchase orders as per approved quotes and coordinate with the warehouse for product shipment. + Collaborate with supply chain to confirm lead times and provide open order reports to top customers. + Support the customer service department with data entry and minor reporting tasks. Essential Skills + 1+ year of administrative experience + Proficiency in administrative support, data entry, and Microsoft Office + Ability to multitask and attention to detail + Technical aptitude to learn new programs and navigate multiple systems + Excellent communication skills, both verbal and written Work Environment This position is based onsite in a cubicle/office environment. Job Type & Location This is a Contract position based out of Kohler, WI. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Kohler,WI. Application Deadline This position is anticipated to close on Feb 25, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.