Job Title: Order Entry SpecialistJob Description We are seeking a skilled Order Entry Specialist to join our dynamic team. In this role, you will be responsible for entering customer orders, responding to inquiries, and tracking orders using SAP. You will play a crucial role in ensuring communication between sales representatives, manufacturing personnel, and customers, particularly because our products are made to order and are not stocked in finished goods inventory. Responsibilities + Enter orders placed by customers and answer/research customer inquiries. + Track orders through SAP and communicate issues/information between sales representatives, manufacturing personnel, and customers. + Generate deliveries and coordinate with the warehouse on shipments, ensuring large orders are palletized and planned accordingly. + Interact with external and internal customers to provide information in response to inquiries about products and services. + Manage complex territories and potentially solicit the sale of new products. Essential Skills + Order entry + Customer service + Order processing + Proficiency in Microsoft Office and Excel + Experience with SAP Additional Skills & Qualifications + High school diploma or equivalent required, Associate's or technical degree preferred. + 2-4 years related experience, preferably in a call center setting. + Experience with CRM systems, preferably Salesforce. + Regular and predictable on-site attendance. Work Environment This role operates within a call center environment, with working hours from Monday to Friday, 9:00 AM to 5:30 PM, including a half-hour lunch break. Work will be remote on Mondays and Fridays, with on-site presence required from Tuesday to Thursday. You will have the opportunity to work with a trainer for 4-6 weeks to ensure a smooth transition into the role. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Allentown,PA. Application Deadline This position is anticipated to close on Jul 1, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.