Job Summary & Role:

The Order Entry Analyst creates and maintain all client master data in the various ADP systems in an accurate and timely manner and respond to all internal and external queries.  The Order Entry Analyst will evaluate all orders and ensure accuracy of all forms and inform management for all incomplete orders and verify all client information to deliver all products.

Responsibilities:

Collect and input customer orders to a strict timetable Control and maintain standing orders Meet daily targets and SLAs for processing the above information Carry out corresponding tasks required by the business Complete all controls checklists including SOX for Order processing and maintenance Ensure all timelines on the monthly checklist are achieved or exceeded with strong focus to deliver the Month-End tasks Respond to clients and internal business associate’s requests received through Siebel and shared e-mail inbox, in line with agreed timescales and performance metrics Assist the team leader with projects and ad hoc requests Update process documentation monthly for any changes Escalate concerns or difficulties to the team leader on a timely basis Support other team members Ensure the queries are answered promptly and professionally

 

Skills Requirements:

Good spoken and written English; 2nd language mandatory, based on country allocation (German/ Dutch/ French/ Italian/ Spanish/ …) Must be able to self-check work and have a strong sense of accuracy Flexible and supportive team member Demonstrable ability to communicate at all levels Ability to work as part of a team as well as autonomously essential Time management – strong ability to prioritise and meet deadlines Problem solving & results orientated Well organized Experience of Microsoft Word and Excel Ideally some Finance experience Ideally some Order management/Contract admin experience Ideally some Oracle experience Ideally able to identify areas to improve efficiency, accuracy and propose and implement relevant changes

Knowledge:

Experience with Microsoft Excel Finance and contract admin experience would be a benefit Oracle experience, modules OM and AR (R12), would be an advantage

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.