Seattle, Washington, USA
3 days ago
Order Desk Operator (1st shift) - Seattle, WA
General Information City Seattle State/Province Washington Country United States Department DELIVERY_ACCOUNT_OPERATIONS Date Wednesday, August 13, 2025 Working time Full-time Ref# 20036337 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 28,500 Annual Base Salary Maximum 57,000 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .
Shifts1st Shift 7:00AM - 3:30 PM (Sunday thru Thursday) Fri- Sat Off/  (Tuesdays to Saturday) Sun- Mon


Overview

Provide delivery of contracted services at Boeing (South Park/Order Desk)Respond to Boeing requests for distribution of engineering drawings and attachmentsWork with Boeing Service partners to locate and distribute drawings and attachmentsWork with Production staff to produce drawings for distribution the requestors Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW)Provide requested data within the timeframes outlined in the contractProvide requested data within the allowable error rates outlined in the contractAchieve business objectives (PEP), identify and resolve shortfalls and issues.


Skills/Essential Job Functions

Constructive, positive outlook and persistence in the face of obstaclesExcellent customer Service, interpersonal, and communication skillsOperational Management Build and maintain relationshipsGood organizational and time management skillsAbility to manage multiple tasks  Good Problem solving and critical thinking skills
ExperienceNo Prior Experience Necessary
Education/ KnowledgeSkills in MS Office applications, Internet navigation and useMaintain quarterly learning objectives deployed by XeroxMaintain required learning deployed by Boeing
Measures of Accountability - PEP
Customer satisfaction surveys and feedback.Delivery against Service Level Agreements.Delivery against Xerox Corporate Goals and Objectives.
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