Order Administrator (Customer Support & Order Operations)

📍 Onsite | Newberg, OR

🕒 Monday–Friday | Standard Business Hours

💼 Contract (6–12 months with strong extension potential)

💲 $24.00–$24.60/hour

Make an Impact in a High-Visibility Transformation Role

Join a collaborative, fast-moving team where your work directly supports a major enterprise digital transformation. This is more than a traditional order entry role—you’ll serve as the front line of customer experience while gaining hands-on exposure to system migrations, enterprise tools, and cross-functional operations.

If you’re highly organized, confident on the phone, and thrive in a fast-paced environment, this is your opportunity to build in-demand skills while making a real business impact.

Why This Role Stands Out (Employee Value Proposition)

✅ Be part of a major digital transformation

Gain hands-on experience supporting a Microsoft AX to Dynamics 365 migration—an invaluable addition to your career.

✅ Learn and grow with structured support

Work alongside a dedicated mentor and experienced leadership team with training designed to set you up for success.

✅ High-impact, visible work

Play a critical role in maintaining smooth operations during a pivotal system transition and go-live period.

✅ Collaborative, team-first environment

You’ll work closely with customer support, order operations, and leadership in a highly interactive setting.

✅ Build transferable, in-demand skills

Develop expertise in customer operations, enterprise systems, reporting, and order management.

✅ Strong extension potential

High performers have the opportunity to extend beyond the initial contract and grow with the team.

What You’ll DoServe as the first point of contact for customers, handling a high volume of inbound calls (approx. 80% of role)Route and resolve inquiries efficiently, maintaining a professional and positive customer experiencePerform basic order entry and updates during lower call volume periods (approx. 20%)Enter and manage data using Microsoft Dynamics, Microsoft 365, and reporting toolsSupport the team during a system migration and digital transformation initiativeCompile and maintain reports using Excel and other Microsoft toolsFollow established processes while adapting to new systems and workflowsEscalate complex issues appropriately to leadership or Tier 2 supportMaintain accuracy, confidentiality, and strong attention to detail across tasksWhat Success Looks LikeConfidently managing a high volume of customer calls from day oneProviding stable, high-quality support during a critical system go-liveHelping reduce workload strain for core team membersQuickly learning new systems and contributing to a smooth transitionWhat You Bring

Required:

1+ year of customer service or administrative experienceStrong phone presence and comfort handling high call volumeExperience with Microsoft Office (Outlook, Excel, etc.)Excellent attention to detail and data entry accuracyStrong communication and organizational skills

Preferred:

Experience in order management, order entry, or customer operationsExposure to ERP/CRM systems (Dynamics, etc.)Experience supporting system transitions or implementationsWork EnvironmentOnsite, team-based environment in Newberg, ORFast-paced, high velocity setting with strong collaborationIncreased activity during system go-live—ideal for those who enjoy dynamic workSupported by leadership and a dedicated mentor throughout onboardingIdeal Candidate Profile

✔ Thrives in a fast-paced, phone-heavy environment

✔ Customer-focused with strong communication skills

✔ Detail-oriented and comfortable multitasking across systems

✔ Eager to learn and grow in operations and systems

If you’re looking for a role where you can expand your skills, gain valuable system experience, and contribute to a major transformation, we’d love to connect with you.

Job Type & Location

This is a Contract position based out of Newberg, OR.

Pay and Benefits

The pay range for this position is $24.00 - $24.60/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n
• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Newberg,OR.

Application Deadline

This position is anticipated to close on Jun 2, 2026.

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\nAbout Aston Carter\n\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

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Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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