Richardson, TX, USA
89 days ago
Oracle SAAS Program/Delivery Manager

Key Responsibilities

As a senior leader in Oracle SaaS delivery, you will be responsible for driving the successful execution of complex, global Oracle Fusion Cloud (SaaS) and Oracle EBS programs. This role requires a strategic thinker, a customer-centric leader, and an execution-focused professional who can build trusted relationships with C-level stakeholders while ensuring operational excellence across the program lifecycle.

Leadership & Strategic Program Management:

Provide overall program leadership for large-scale Oracle SaaS and EBS transformation initiatives, focusing on Finance and Supply Chain (SCM) domains. Act as the single point of accountability for executive sponsors and key client stakeholders, ensuring alignment between program objectives, business outcomes, and technical execution. Lead multi-disciplinary teams, both onsite and offshore, by fostering a culture of ownership, collaboration, innovation, and continuous improvement. Champion value realization by aligning delivery execution with the client’s strategic vision and transformation goals.

Client Engagement & Governance:

Establish strong executive relationships with clients, maintaining clear and proactive communication regarding progress, risks, dependencies, and delivery outcomes. Serve as the program’s escalation point for client concerns, ensuring high levels of client satisfaction and responsiveness. Conduct regular steering committee meetings, executive status reporting, and executive-level decision support.

Delivery Oversight & Execution Excellence:

Own the end-to-end delivery plan, ensuring delivery is on time, within budget, and with high quality. Implement robust program governance, risk management, and change control processes to ensure predictable outcomes. Lead cross-functional delivery teams including functional consultants, solution architects, developers, and testing teams. Drive excellence in Agile delivery by coaching teams on Agile principles, managing product backlogs, facilitating stand-ups, and supporting continuous delivery cycles.

Team Leadership & Talent Development:

Mentor and coach project managers, functional leads, and junior delivery staff to build a high-performing Oracle delivery capability. Foster a culture of continuous learning, certification, and cross-skilling across delivery teams. Promote a high-energy, results-driven, and customer-obsessed team culture.

Innovation & Best Practices:

Institutionalize delivery best practices, tools, and frameworks to enable scalable and repeatable execution. Leverage automation, data-driven insights, and AI-enabled practices to accelerate project timelines and enhance quality. Collaborate with pre-sales and solutioning teams to shape winning proposals and transition projects smoothly into delivery.

 

Preferred Qualifications & Experience

Minimum 10+ years of experience leading complex Oracle ERP transformation programs, including both Oracle Fusion Cloud and Oracle EBS. Proven leadership on at least 5 Oracle ERP implementations and 3 R12 upgrades, with program manager ownership of at least 3 full-cycle SaaS implementations and 2 upgrades. Expertise in Oracle Fusion Financials and SCM modules; knowledge of Oracle HCM is an advantage. Strong understanding of Oracle Cloud architecture, data migration, and cutover planning strategies. Demonstrated success in managing global delivery teams and stakeholders across geographies. Exceptional communication, negotiation, and stakeholder management skills, including executive-level reporting and presentations.

 

Desirable Attributes

Prior experience with delivery ownership for global Oracle accounts. Hands-on background in Oracle SCM or Finance. High energy, self-motivated, and capable of inspiring high performance in delivery teams. Adept at navigating dynamic environments with aggressive timelines and shifting priorities. Prior experience with delivery ownership for global Oracle accounts across regions and time zones. Strong domain understanding and delivery leadership in Manufacturing and/or Public Sector environments, including experience navigating industry-specific compliance, operational models, and transformation challenges. Hands-on background in Oracle SCM or Finance, with practical insight into industry-aligned business processes. High energy, self-motivated, and capable of inspiring high performance in delivery teams. Adept at navigating dynamic and regulated environments with aggressive timelines, multi-vendor ecosystems, and shifting priorities.
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