About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

·        Immediate eligibility for health and welfare benefits

·        401 (k) savings plan with dollar-for-dollar match up to 5%

·        Tuition Reimbursement

·        PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

Job Summary

The Operating Room (OR) Scheduling Coordinator 2 is responsible for maintaining the OR schedule for the Orthopedic Surgeon and serves as the central hub of the surgery scheduling process.  This role coordinates communication among patients, surgeons, primary care physicians, anesthesia providers, insurance companies, the hospitals, and surgical representatives.  The coordinator schedules surgical cases, guides patients through preoperative requirements, manages schedule changes, and ensures all involved parties are informed.  Responsibilities also include obtaining surgical authorization, completing cost estimates, and facilitating surgical collections.

Essential Functions of the Role

Provides scheduling help to ensure department efficiency. Promptly and courteously answers and screens phone calls. Routes calls as appropriate. Accurately records and delivers messages to appropriate parties in a timely manner. Frequently checks voicemail, emails, and block booking.
Coordinates changes, postponements, and cancellations
Monitors surgeon lineup for next day surgeries and revises as needed.
Coordinates procedures with other departments promptly. Accurately completes documents and forms. Clearly communicates directly with surgeons.
Coordinates patient care planning and creates a positive experience for the patient.

Key Success Factors

Previous experience in health care revenue cycle preferred.Requires good listening and communication skills with professional and respectful telephone etiquette.Ability to operate basic office equipment (e.g., computer, fax, copier, scanner, and telephone).Able to multi-task.Able to maintain confidentiality.Excellent data entry, numeric, typing and computer navigation skills.Able to demonstrate precision and flexibility.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED EquivalentEXPERIENCE - 3 Years of Experience