Ops Supervisor Industrial Svcs
Republic Services
**POSITION SUMMARY:** The Ops Supervisor Industrial Svcs is responsible for supervising the day to day management of Industrial Environmental field services in a geographically dispersed area. The Ops Supervisor Industrial Svcs may oversee leads, environmental field technicians, drivers, helpers, field chemists and warehouse staff and works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Ops Supervisor Industrial Svcs ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement.
**PRINCIPLE RESPONSIBILITIES:**
+ Supervises operations which may include confined space entry, cleaning up or processing non-hazardous and hazardous waste, loading/unloading of containers, end dumps, drums, tracking of material, record keeping and performing treatments.
+ Supervises leads and other staff during service delivery.
+ Trains and mentors new employees.
+ Oversees effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensures a safe and productive work environment for all employees; implements and maintains an effective loss control and safety program.
+ Conducts all required safety meetings and conducts all business activities in accordance with Company policies and procedures.
+ Provides service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
+ Resolves unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
+ Performs job walk-throughs and site evaluations.
+ Responsible for executing jobs as designed and at cost or communicating variance.
+ Works closely with the sales team to ensure that client needs and customer policies are being met on a regular basis.
+ Determines requirements necessary to optimize operations, measures and reports results, and creates and implements projects at facilities to improve efficiencies.
+ Establishes and adjusts work procedures and unit/site staffing to meet schedules, using knowledge of capacities of personnel and equipment.
+ Builds and develops talent on the team, understands employees’ career goals and provides coaching to get employees ready for advancement within the Company.
+ Establishes productivity goals where needed; ensures adherence to operating standards; and manages labor hours and disposal expenses per established and agreed plans.
+ May travel overnight up to 20% of the time.
+ Performs other job-related duties as assigned or apparent.
**QUALIFICATIONS:**
+ High level of understanding of the Company’s equipment and services.
**MINIMUM QUALIFICATIONS:**
+ High school diploma
+ Minimum of 3 years lead or supervisory experience.
+ Valid driver’s license.
**Rewarding Compensation and Benefits**
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
**ABOUT THE COMPANY**
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
+ **Safe** : We protect the livelihoods of our colleagues and communities.
+ **Committed to Serve** : We go above and beyond to exceed our customers’ expectations.
+ **Environmentally Responsible:** We take action to improve our environment.
+ **Driven** : We deliver results in the right way.
+ **Human-Centered:** We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
**STRATEGY**
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
**Recycling and Waste**
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
**Environmental Solutions**
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
**SUSTAINABILITY INNOVATION**
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
**RECENT RECOGNITION**
+ Barron’s 100 Most Sustainable Companies
+ CDP Discloser
+ Dow Jones Sustainability Indices
+ Ethisphere’s World’s Most Ethical Companies
+ Fortune World’s Most Admired Companies
+ Great Place to Work
+ Sustainability Yearbook S&P Global
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