Ops Manager, 3PL Control Tower, 3PL FCs Manager
Amazon.com
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
Control Tower Manager is focused on supporting 3PL FCs improvements made on behalf of Amazon customers, to drive into standardization efforts, drive loss identification and reduction, act as liaisons with other departments, provide process skills to the 3PL FCs, supporting productivity, Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the 3PL FCs.
The process owner’s mission is to help our BR organization succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives.
Key job responsibilities
The Control Tower manager will be supporting all 3PL FCs in Brazil.
They will be working with cross functional team and site leadership to:
· Deploy the Operational Benchmarking processes which have been adapted for Amazon WW to train ops leaders and establish sustainable mechanism in operations.
· Use the PDCA methodology to drive small scale improvements in processes
· Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
· Sustain roll out of CI essentials and Kaizen essentials training to managers.
· Align our Logistics Partners with WW Best Practices and Standards aligning their methods with our best knowledge to deliver the same service to customers while driving cost effectiveness and flexibility to adapt with new requirements.
· Develop robust systems and train operators to drive the value we expect Area Organization and Area Readiness
Control Tower Manager is focused on supporting 3PL FCs improvements made on behalf of Amazon customers, to drive into standardization efforts, drive loss identification and reduction, act as liaisons with other departments, provide process skills to the 3PL FCs, supporting productivity, Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the 3PL FCs.
The process owner’s mission is to help our BR organization succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives.
Key job responsibilities
The Control Tower manager will be supporting all 3PL FCs in Brazil.
They will be working with cross functional team and site leadership to:
· Deploy the Operational Benchmarking processes which have been adapted for Amazon WW to train ops leaders and establish sustainable mechanism in operations.
· Use the PDCA methodology to drive small scale improvements in processes
· Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
· Sustain roll out of CI essentials and Kaizen essentials training to managers.
· Align our Logistics Partners with WW Best Practices and Standards aligning their methods with our best knowledge to deliver the same service to customers while driving cost effectiveness and flexibility to adapt with new requirements.
· Develop robust systems and train operators to drive the value we expect Area Organization and Area Readiness
Confirmar seu email: Enviar Email
Todos os Empregos de Amazon.com