C.H. Robinson is seeking a driven Operations and System Training Associate (Global Forwarding) to join our dynamic team in Europe! 

In this role, you'll gain hands-on experience in shaping the development of our Global Forwarding staff while mastering the core principles of our Global Operations Training Program. You will be based at any of our office locations in Europe, working primarily remotely while also having the opportunity to travel, connect with colleagues, and participate in Jumpstart training sessions live. 

This is your chance to grow, make an impact, and be part of a team that’s shaping the future of logistics. Apply now and be a key player in our success! 

DUTIES AND RESPONSIBILITIES  

The duties and responsibilities of this position consist of, but are not limited to, the following:  

Collaborate with and support the Regional Manager Operations Training and Support and Global Training Team to deploy training solutions that support the delivery of a world class Global Operations Training Program  

Host training sessions for operations employees following uniform standard processes, efficient practices and compliant industry standards  

Adhere to a consistent training strategy across the region  

Interface with operations staff, Compliance, Product Teams, Technology and other GF Corporate teams as needed  

Coach and train desk level staff as needed  

Work with the Business Process Optimization Team, Compliance Team, and Technology Team to support technology and operations process changes  

Support designing process and technology solutions  

Will be expected to follow testing requirements related to User Acceptance Testing (UAT)  

Deploy training and communication strategy related to change initiatives  

Deliver Global Forwarding related web-based learning, instructor led courses, workshops, and other various Global Forwarding trainings utilizing our organization’s LMS  

QUALIFICATIONS  

Required:  

Minimum 1 year of Global Forwarding Operations experience  with a Forwarder

Great at sharing knowledge and supporting team learning.

Associate's or bachelor’s degree from an accredited college or university   

Advanced proficiency in Microsoft Office Suite of programs  

Strong product knowledge in at least one mode  

Able to work under under minimal supervision   

Ability to travel   

Preferred:    

Ability to collaborate and align across functional and geographical boundaries to achieve results by following established policies, procedures, and specific, detailed instructions  

Excellent communication (oral and written), facilitation, presentation, coaching, and training skills  

Able to actively listen to and consider others views by asking questions and check for understanding  

Can understand and simplify complex processes to train and document accordingly   

Detail-oriented, organized and productive  

Able to multi-task and keep stakeholders informed  

Experience processing shipments in the Navisphere environment  

Should be a self-starter and work independently following established policies and procedures and specific, detailed instructions  

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WHAT WE OFFER: 

Real opportunities to grow your talent in a fast-moving, global organization 

A fun, open, and inclusive workplace that encourages innovative thinking 

Possibility to develop your language skills in our multilingual offices 

Opportunities for professional growth with access to training platforms 

Comprehensive benefits: competitive salary and performance-based bonuses and additional benefits based on the location 

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!