C.H. Robinson is seeking an Operations Supervisor to lead a team in achieving operational excellence. In this role, you will lead a team of local operations employees responsible for ensuring effectiveness and efficiency throughout the entire process. You will be responsible for daily workflow management, coaching, performance management, team development, mentoring, and problem resolution. This role participates in building and implementing changes that create efficiencies, improve productivity, deliver quality, and achieve desired cost to serve. If you have demonstrated leadership abilities and a passion for operational efficiency, apply today and use your expertise to drive excellence at C.H. Robinson.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and support training. In this role, you will engage with peers on-site 5 days a week, igniting creativity and driving impactful results. Upon successful completion of your training, you will then switch to 3 days a week in the office, working the rest of the time from home. This role strikes the perfect balance between teamwork and autonomy.  

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Monitor employee performance, delegate tasks, and provide regular coaching to ensure productivity, quality, efficiency, and service objectives are achievedSupport the team’s development by understanding individual needs and creating growth opportunitiesCollaborate with internal stakeholders to ensure effective change management and promote employee adoption of new tools, technology, processes and/or expectationsParticipate in the recruitment, selection, promotion, and alignment of qualified talentSupport the annual merit and equity programs for assigned team to align compensation with performance resultsStreamline daily workflows to achieve quality and efficiency goalsMonitor operational processes to identify opportunities for improvementAct as an escalation point for exceptions and problem resolutionCommunicate and ensure employee understanding of and compliance to policies, procedures, and SOP’sPerform operational task work and/or fill in for peer group when needed

QUALIFICATIONS

Required:

High School Diploma or GEDMinimum 5 years Global Forwarding operations experience, specifically in ocean/air exports.Minimum 1 year of leading or managing teams

Preferred:

Bachelor’s degree from an accredited college or universityProficient in Microsoft Office Suite of programsDemonstrated ability to build, manage and foster a team-oriented environmentStrong written and verbal communication skills with the ability to effectively communicate to both internal and external audiencesAbility to understand performance and financial metricsDemonstrate strong decision-making skills, problem solving and conflict resolution skills, and ability to prioritize tasks between daily responsibilitiesDemonstrated ability to embrace change and employ a continuous improvement approach to their workValues a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$62,900.00 - $98,000.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.