**All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Time Off from Day One + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule:** Full Time **Shift** : Monday – Friday **Location:** 900 Hope Way Altamonte Springs, FL 32714 **The role you'll contribute:** The Operations Specialist serves as content creator, case manager, and facilitator of programs and initiatives for the Diversity, Equity and Inclusion team. This position coordinates the support of other key stakeholders to help fully enable and strengthen the operating model. This position requires strong writing, design and copy-editing skills to create and review training materials, presentation slides, observance guides, educational content for distribution across AdventHealth, and executive communications. Project management skills are needed to oversee the timely assignment, research and resolution of patient discrimination complaints. Organization, attention to detail, and ability to engage professionally with executives will facilitate successful event management, executive assistance, SharePoint content management, and other departmental responsibilities supported by this position. Training in Diversity, Equity and Inclusion principles and demonstrated commitment to building an inclusive workplace where all team members experience wholeness and belonging are fundamental components for success in this position. **The value you'll bring to the team:** + Supports the Operations team in the management of governance meeting logistics; i.e. creating agendas, compiling presentations, and following up with speakers. + Supports the management of strategic and operational initiatives including workplans and timelines. + Supports key events to include; leadership retreats, town halls, and more. + Supports AdventHealth's appropriate department's operations by creating visually compelling PowerPoint presentations for internal and external executive meetings. + Provides office administrative support utilizing excellent customer service skills. Specific office administration duties may include, but not limited to: preparing agendas, taking minutes, and partnering with Administrative Assistants to ensure appropriate governance structures and cadenced touchpoints. + Carries out tasks as assigned by the leader; Shows flexibility and tolerance for ambiguity and varying priorities. + Recommends actions and exercises discretion regarding key business processes; Shows initiative and acts independently to resolve problems, manage multiple priorities, and follow through on projects/tasks to completion. + Create, review, and revise written materials to ensure tone and message align with expectations, all references are accurately cited, and content is free of grammatical, spelling and other errors. + Receive patient complaints related to Affordable Care Act Section 1557 language assistance and reasonable modification requests and collaborate with providers and facility teams to track cases from receipt through research, documentation and resolution. Identify trends and provide reports to leadership to adjust processes and minimize future complaints. Qualifications **The expertise and experience you'll need to succeed:** **EDUCATION AND EXPERIENCE REQUIRED:** + Bachelor's in human resources, business or related field + 2 years of Human Resources experience + Expertise with Microsoft Teams, SharePoint and PowerPoint + Proficiency with Microsoft Office Suite (Outlook, Word, Excel) **EDUCATION AND EXPERIENCE PREFERRED:** + 2 years of experience in a writing or communications role + 2 years of experience in Diversity, Equity & Inclusion or similar employee wholeness or belonging program + Experience working with and supporting C-Suite level executives + Strong project management skills This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Human Resources **Organization:** AdventHealth Corporate **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 25017650 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.