Job Title

Operations Specialist

Job Description Summary

The Operations Specialist is responsible for managing the front desk, facilities, accounts payable and accounts receivable. Responsibilities include back-office operations, answering the main phone line, greeting visitors, coordinating office meetings, and supporting the Office Manager.

Job Description

Creatively solve problems to ensure the market’s offices operate in an efficient and effective manner

Coordinate purchasing & stocking office supplies and equipment

Oversee facilities management, work with building engineering and janitorial staff

Coordinator Certificates of Insurance between vendors and Building Management

Regularly interact with clients, prospective clients and visiting executives

Support office technology implementations, upgrades, support, facilities, telecommunications, emergency preparedness and business continuity planning

Provide administrative support duties as a backup to coordinators 

Assist on office communications using programs: PowerPoint and InDesign

Provide technical support including new hire computer set up, meeting presentations, and equipment trouble shooting. New hire orientation.

Answer telephones, handle & screen calls, and route to appropriate individuals, or take messages for multiple offices

Process and code invoices for payment

Collect, research, code and scan checks for deposit

Sort and distribute incoming mail and deliveries

Maintain postage machine, copiers

Restocking of kitchen and office supplies daily

Establish and monitor facility standards (cleaning and other maintenance)

Act as office contact for property management

Coordinate meetings and/or special events, including set up, clean up and catering

Maintain office files: Electronic and hard copy files

Performs other related duties as required or requested

Other Requirements & Administrative Duties

Bachelor’s Degree (Business, Communications, or related field) or 2+ years of administrative support experience in a corporate environment

Combination of education without a degree and corporate work experience will be considered

Proficiency with Microsoft Office Suite

Knowledge of InDesign, Workday and Salesforce a plus

Excellent verbal and written communication skills

Proven ability to exercise discretion in dealing with confidential information and highly sensitive issues

Strong interpersonal skills and problem-solving ability

Proven record of punctuality and good attendance

Physical Requirements

Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day.

Some overtime may be required.

Regularly required to lift supply boxes; some could weigh up to 30 pounds

Extensive walking throughout the office, stocking kitchen supplies and office supplies

Ability to read and understand information and ideas presented orally and in writing

Ability to communicate information and ideas in writing and orally so others will understand

Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 74,290.00 - $87,400.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”