If you want to make valuable contributions to your team and expand your career and skills in in the financial operations world, then an Operations Specialist role within JP Morgan Chase could be the perfect opportunity for you.  With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential. 

 

As an Operations Senior Specialist- Document Execution in Satisfaction Processing, you will perform a variety of roles within the Home Lending space, all related to facilitating the transition of a loan to closure.

Job responsibilities

Perform basic clerical tasks such as filing, photocopying, faxing, imaging, data entry and opening correspondenceCreate and maintain loan filesWork with the underwriting departmentProvide coverage for any of the support roles, as dictated by absences or volume fluctuationsMonitor and update various system records and credit websiteCommunicate with external agents and internal colleagues to resolve issues and discrepanciesPerform additional duties as assignedCollaborate with internal partners across Consumer Feedback, Communication, & Governance Programs.

Required qualifications, capabilities, and skills

Possess strong attention to detail and strong problem-solving skillsAbility to work in a fast-paced environmentBasic office and computer skillsExcellent written and verbal communication skillsAbility to work independently or as part of a team

Preferred qualifications, capabilities, and skills

Prior customer service experience High school diploma or equivalent