Operations Representative MKTS, Trade Support and Settlement, Korea, Global Markets Operations Seoul, Republic of Korea **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Seoul/Operations-Representative-MKTS--Trade-Support-and-Settlement--Korea--Global-Markets-Operations\_25044301) **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description** The candidate will serve as the main point of contact for counterparties/ clients of Bank of America N.A Seoul branch, providing trade support and settlement services for Global markets products. The candidate is expected to handle various FICC products such as FX, rates, and their derivatives, delivering the end-to-end support for Global Markets Sales and Trading in Korea, which includes client onboarding, trade support, settlement and regulatory reporting. Up-to-date market knowledge on key initiatives and developments within global markets business is essential. The candidate will work closely with client/front line of business to ensure transactions are processed under the proper governance and control. Additionally, the candidate will proactively drive process optimization and system enhancements. **Responsibilities** - Support daily operations for Global Markets settlement - Perform related regulatory reporting - Respond promptly to client queries regarding trade activities and settlement - Support fails reporting/escalation - Liaise with internal/external counterparts to ensure timely settlement/resolution of settlement issues - Involve in ad hoc issues such as new processes or industry initiatives and regulatory inspection support etc. - Support break investigation and resolution **Requirements** - Presentable, confident and client focused - Excellent communications skills in both Korean and English, with the ability to present to manager and teams/clients - Ability to work under pressure in a team environment - Ability to liaise with all levels of the firm and people with different experiences and backgrounds - Self motivated and able to work under supervision. Candidate should be able to manage own time and know when to escalate. - Previous experience related to settlement of Money Market, FX, Bond and Derivatives products is preferred - Knowledge of Operational Risk, Client Money protection and Funding is preferred - Python/VBA skillsets are preferred - Copilot user with hands-on experience is preferred **Other Qualifications** - Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions - Excels in working among diverse viewpoints to determine the best path forward - Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner - Commitment to challenging the status quo and promoting positive change. - Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base - Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) "** poster. **View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.