**Date Posted:** 2025-07-08 **Country:** United States of America **Location:** W61: Puerto Rico - Aerospace Felicia Industrial Park, Santa Isabel, PR, 00757 USA **Position Role Type:** Hybrid **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. **Security Clearance:** None/Not Required Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. We are currently searching for an Operations Program Lead to join our Operation Program Management Team located in Santa Isabel, PR. The Operations Program Lead will be the focal multi-functional professional for several programs. The Operation Program Lead will be responsible for the performance of the family of products under the assigned Programs / Value Streams, ensuring assigned programs issues are attended and resolved with a high sense of urgency. This position will sit at our Santa Isabel, PR location. You must be residing in Puerto Rico at the time of starting employment. Relocation is not offered. This role is categorized as hybrid, following the schedule assigned by the Manager. **What You Will Do** + Prepare recovery plans for all overdue Part Numbers under the assigned programs. Recovery plans must include robust actions, with multi-functional owners, and due dates. + Present and articulate recovery plans and paths forward to Leadership (internally and externally) during Customer Reviews and other engagements. + Track assigned programs’ performance to reduce the impact to our customers. + Lead and prepare for customer visits. Ensure there are well planned schedules to attend all our customer’s requests during the visit. + Coordinate with the Operations and Planning Teams to ensure alignment on critical commitments to our customers. + Proactively provide customer urgent priorities visibility to our Operations, Engineering, Quality, Materials and other functions to prevent escalations as much as possible. + Work hand to hand with Engineering / Technical Planning to ensure Engineering Changes (ECs), Deviations, Change Requests (CRs), and any other configuration change is implemented in a timely manner to prevent supply gaps and customer impacts. + Conducting periodic meetings with the customer for program reviews. + Working with other OPMs / VSLs and functional leads to ensure the appropriate priority and are aligned with customer commitments. + Receives minimal instruction on day-to-day work assignments. Plans, schedules, and arranges own activities in accomplishing objectives. **Qualifications You Must Have** + Typically requires a University Degree and minimum 5 years prior relevant experience **or** an Advanced Degree in a related field and minimum 3 years of experience + Demonstrated professional or educational experience communicating in English and Spanish (verbal and written). + U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract **Qualifications We Prefer** + The ideal candidate must be a self-starter and have experience of driving a cross functional team to deliver to tight timelines, while still being able to manage effective relationships + Network with internal and external personnel in area of expertise on program issues. + Represents organization as a prime contact on key issues **What We Offer** Some of our competitive benefits package includes:   + Medical, dental, and vision insurance  + Three weeks of vacation for newly hired employees  + Generous 401(k) plan that includes employer matching funds + Participation in the Employee Scholar Program (ESP)  + Life insurance and disability coverage  + Employee Assistance Plan, including up to 8 free counseling sessions  + And more!  **Learn More & Apply Now!** ​ The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. **Hybrid:** Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.